Facility Technician II - New York City
External
Css · New York CityPrepare for this interview
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About the role
CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone. We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they're in. Every time we launch a new facility, we create jobs in that neighborhood, and we're proud to provide a wide range of cuisines and options for healthy food at an affordable price. We're changing the game for restaurateurs, whether they're entrepreneurs opening their first restaurant, all the way through to your favorite global quick-service restaurant chains. Why this role is different This isn't a typical HVAC job chasing random service calls. Work on modern, standardized commercial kitchen facilities Predictable environments → faster diagnostics, less guesswork Mix of hands-on repair + system troubleshooting + facility support Opportunity to grow into Facilities or Regional leadership roles Be part of a rapidly growing operation in a $100B+ industry Independent problem-solving with access to a collaborative support network (engineering, senior techs) for complex escalations
Responsibilities
- HVAC/R & Facilities Maintenance
- Perform preventative maintenance and repairs on commercial HVAC/R systems
- (WIC/R, RTUs, exhaust fans, hoods, make-up air units, DOAS systems)
- Diagnose and troubleshoot system issues across multiple sites
- Support refrigeration and kitchen ventilation systems
- Facility Operations Support
- Conduct site inspections to ensure equipment is operating safely and efficiently
- Handle basic electrical and plumbing maintenance as needed
- Coordinate with external vendors for specialized repairs and warranty work
- System Performance & Troubleshooting
- Use Building Management Systems (BMS) to monitor performance and diagnose issues
- Provide remote troubleshooting support to onsite teams and vendors
- Review reports (startup, testing, balancing) to verify system performance
- New Site Support
- Assist with new facility openings by verifying installation and system functionality
- Identify issues early and coordinate corrective actions
- What your week looks like
- 70% hands-on HVAC/R maintenance & repair
- 20% troubleshooting & diagnostics (onsite + remote)
- 10% inspections, reporting, and system verification
Requirements
- Required
- 4+ years of commercial HVAC/R experience
- Experience working with rooftop units, ventilation systems, or refrigeration(WIC/F)
- Strong troubleshooting and diagnostic skills
- Valid driver's license and ability to travel between sites locally
- Preferred
- HVAC Universal certification (EPA, trade school, or equivalent)
- Experience in restaurants, hospitality, or multi-site facilities
- Working knowledge of electrical and plumbing systems
- Work Environment & Schedule
- Field-based role across the Greater New York, NY area
- Local travel between sites (home daily)
- Monday-Friday schedule with on-call rotation and overtime opportunities
- Why join us
- Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500B- $1T by 2030.
- Changing the restaurant industry: You'll be part of a team that helps restaurants succeed in online food delivery.
- Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you'll work closely with other teams to ensure our customer's success.
- What else you need to know
- This is a field-based role in the Greater New York Area with blended daily site and remote work.
- Job Type: Full-time - Onsite
- Pay: Ranging from $34.00 - $40.00/hr (based of years of experience)
- Expected hours: 40 hours per week
Benefits
Additional Information
Pay: Ranging from $34 - $40/hr + Overtime + Full Benefits
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