Senior CEO Office Lead (x/f/m)

Responsibilities

• As our Senior CEO Office Lead , your mission will be to serve as the strategic business partner to Doctolib's CEO, operating at the intersection of product, business, and organisational transformation.
• Your responsibilities include but are not limited to:
• Executive governance & coordination
• Ensure CEO's strategic time allocation and efficient decision making: anticipate needs, structure decisions, eliminate friction in cross-functional collaboration
• Lead CEO's external engagement strategy: media positioning, investor relations, public affairs, strategic partnerships, customer relationships
• Lead CEO's internal communication and ensure alignment across leadership
• Serve as trusted advisor: think through complex tradeoffs, challenge assumptions, surface blind spots
• Prepare and coordinate Management meetings: own agenda-setting, pre-reads, facilitation, follow-through, and decision tracking
• Performance steering
• Steer business performance across our key markets; synthesize insights and surface risks or opportunities to CEO and ExCo
• Maintain deep visibility into product delivery: track progress against roadmap, identify blockers, escalate risks
• Prepare data-driven readouts and strategic memos for CEO and ExCo on business performance, market dynamics, and competitive positioning
• Support major business development efforts: large-account partnerships, country launches, operational scaling
• AI & Product strategy
• Drive Doctolib's transformation to an AI-first company, working with product, engineering, business, and core services to embed AI into workflows and empower leaders
• Serve as a trusted sparring partner to T&P teams on product strategy
• Operational enablement & Organizational design
• Remove bottlenecks and facilitate cross-departmental collaboration to drive execution
• Shape organizational structure to support growth and AI transformation; lead or support critical org design initiatives
• Support in the hiring of selected senior leaders
• Own senior leader onboarding and ensure 100-day plans deliver impact
• Coach and develop senior leaders on strategic priorities, decision-making, and personal effectiveness
• Ensure ExCo and Senior Leaders operate with clarity, alignment, and execution excellence

Requirements

• Before you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.
• You could be our next team mate if you:
• Are fluent in French and English. German is a plus.
• Have 8+ years in a strategic business role : a proven track record as Chief of Staff, management consultant, business or operations leader in a high-growth tech company
• Have led complex, cross-functional projects in fast-moving environments
• Understand product topics well enough to engage credibly with product, engineering, and business leaders
• Combine strong business acumen with analytical rigor : you are comfortable with P&L ownership, revenue drivers, pricing strategy, and customer/partnership dynamics - and can translate complex data into clear strategic insights for senior leadership.
• Demonstrate excellent judgment and executive presence : senior leaders trust your counsel and you can influence without formal authority
• Are humble, service-oriented, and comfortable operating behind the scenes while helping leaders and teams be more effective
• Now it would be fantastic if you:
• Have experience in healthcare, B2B SaaS, or a mission-driven company
• Have worked in a scale-up or multi-market environment
• Are familiar with AI/ML and its business applications
• Have previous experience working directly with a CEO, founder, or executive committee

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