Account Manager (Residential)

About the role

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can't be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it's a connected community of people who truly feel they belong. Whether we're investing in employee resource groups or providing tailored resources for each person to reach their full potential, we're passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that's our goal every day. Because that's what industry leaders do. Whether you're joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partne

Responsibilities

• Professionally representing MRI and building mutually beneficial relationships with decision makers to ensure high levels of customer satisfaction, customer retention and account development
• Maximising opportunities for repeatable licence revenues
• Recommending appropriate solutions and negotiating acceptable terms with the client
• Achieving and exceeding all quarterly and annual fiscal targets and objectives
• Identifying opportunities for cross-selling other MRI products or products/services
• Maintaining regular contact by telephone and onsite visits
• Determining on-going requirements to meet changing business needs
• Working closely with other stakeholders within the business such as Legal, Sales Operations, Marketing, Development and the Implementation teams
• Ensuring Salesforce is up-to-date to reflect all sales activity
• Maintaining timely and accurate sales forecasts within Salesforce
• Managing your pipeline of opportunities from enquiry through to closure through Salesforce

Requirements

• Track record of achievement operating in a target driven environment
• Software Solutions sales experience
• Team player
• Tenacious and driven
• Confident and motivated with high energy
• Hungry for success, always looking for ways to improve and learn
• Sound knowledge of Microsoft Office
• Experience of using Salesforce.com
• Excellent verbal and written communication skills
• The ability to communicate effectively and to identify sales opportunities
• Ability to work under pressure and meet agreed targets and deadlines
• Good attention to detail and a desire to see a task through to completion
• Ability to organise/manage own workload and use initiative to create opportunities
• Be honest, trustworthy and act with tact, diplomacy, integrity and professionalism
• We're obsessed with making this the best job you've ever had!
• Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.
• Invest in our competitive Personal Pension plan and help set you up for your future.
• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!
• Income Protection Plans give you the peace of mind you deserve.
• Further your professional development and growth with our generous Tuition Reimbursement Schemes.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

Benefits

Additional Information

We are looking to hire an Account Manager with 2 or more years experience in software sales. If you have experience from within the Property Management sector, then that would be advantageous, though not essential. You will have an opportunity to cross-sell a broad range of real estate solutions aimed at different market sectors and solving different problems for our customers. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation . Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office.

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