Applications Engineering Manager (Boston)

About the role

The Applications Engineering Manager is a player-coach. You still know your way around a factory floor -- fixtures, I/O, ladder logic, robot programming, all the things -- and you use that expertise every day, both to stay sharp and to earn the respect of the team you're leading. You'll manage a team of Applications Engineers across your territory, owning their development, their workload, and the quality of every customer engagement they touch. You'll be the escalation point when installs get complicated, the person who jumps on a plane when a customer situation needs senior eyes, and the one who sets the standard for what great applications engineering looks like at Standard Bots. This is still a hands-on role. You're not managing from a desk. You're leading from the front. You'll report directly to the VP of Applications Engineering.

Responsibilities

• Team Leadership & Development
• Manage and develop a team of Applications Engineers across your territory -- setting expectations, coaching on technical and customer-facing skills, and building a team that executes at a high level
• Own capacity planning and workload distribution across your team -- making sure the right engineer is on the right job and nobody is drowning
• Be the technical and cultural standard-setter for your team; the bar you hold yourself to is the bar your team rises to
• Conduct regular 1:1s, performance conversations, and development planning -- you invest in your people's growth, not just their output
• Territory & Customer Ownership
• Own the applications engineering function for your territory -- from pre-sales POC support through post-install customer success
• Serve as the senior technical escalation point for complex integrations, difficult customer situations, or installs that aren't going as planned
• Partner closely with your Regional Sales Manager on territory priorities, pipeline, and customer strategy -- you're the technical counterpart to their commercial leadership
• Maintain strong relationships with key customer accounts in your territory; they should know you by name and trust your judgment
• Hands-On Technical Work
• Stay sharp and stay in it -- you're still designing solutions, reviewing integrations, commissioning cells, and supporting installs when the situation calls for it
• Lead or co-lead technically complex or strategically important customer engagements yourself
• Review and sign off on solution designs, POCs, and integration plans produced by your team
• Travel to customer sites as needed -- up to 25% domestically -- for escalations, key installs, and customer relationship moments
• Standards & Continuous Improvement
• Define and enforce the standard for how applications engineering work gets done in your territory -- documentation, handoffs, commissioning checklists, customer training quality
• Feed territory-level learnings back to the broader applications engineering organization and to product and engineering teams
• Help build the playbooks, templates, and training materials that make every AE on your team better and every deployment more repeatable

Requirements

• The same trifecta as our Applications Engineers -- you're genuinely fluent across mechanical, electrical, and software: PLC programming and ladder logic, pneumatics, DC power systems, robot programming, Python scripting, CAD
• 5+ years of hands-on applications engineering, systems integration, or automation engineering experience -- you've done the field work and done it well
• 2+ years of people management or team lead experience -- you've led engineers, given hard feedback, and helped someone grow
• Strong customer-facing presence -- you can manage a difficult customer conversation, set expectations clearly, and represent Standard Bots credibly at a senior level
• Experience managing a distributed team or territory; you know how to lead people you don't see every day
• Comfort with up to 25% domestic travel for escalations, key customer engagements, and team support
• Bachelor's degree in Mechanical, Electrical, Mechatronics, or a related engineering discipline --

Additional Information

About Standard Bots Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're the largest U.S. industrial robotics company by robots shipped, and our robots are showing up on factory floors everywhere from independent machine shops to NASA and Lockheed Martin. Someone has to make sure those robots actually work -- and someone has to build the team that makes that happen at scale. That's this role. Note: This role requires up to 25% domestic travel. You're still in the field -- just not living out of a suitcase 2-3 days a week. Also note: Like every Applications Engineer at Standard Bots, this is not a software engineering role. You are a hands-on industrial automation engineer who also happens to lead people. If you've never commissioned a robotic cell, this isn't the right seat.

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