Manager, Veeva Vault Administration (Contract)

Requirements

• 7 - 9 years of related experience
• (Honors) Bachelor's degree
• English fluency (written and verbal)
• Veeva Vault Platform Administrator or Veeva Clinical Operations Administrator certification is required, with demonstrated strong knowledge of Veeva configuration tools.
• Prior knowledge & experience with configuration & administration of Veeva Vault Clinical applications including eTMF, CTMS, Study Startup, Study Training, and Site Connect
• Knowledge of database management and data governance concepts & principles for oversight of underlying Veeva Vault data architecture (Global Directory)
• Experience with Veeva Vault data migrations.
• Experience with integrating Veeva Vault with other clinical applications (e.g., EDC).
• Knowledge of full computer system validation lifecycle and deliverables (requirements, specifications, IQ, OQ, PQ/UAT), with Veeva-specific experience preferred.
• Knowledge of IT security protocols and regulatory compliance requirements (e.g., FDA 21 CFR Part 11,) including implementing secure access controls and ensuring data integrity and audit trails in clinical systems
• Understanding of global regulations affecting clinical trials, including ICH-GxP, FDA guidelines, and data privacy laws in various regions (e.g., GDPR).
• Proven ability to self-direct work, manage priorities independently, and collaborate with non-technical stakeholders to deliver functional solutions.
• Technical Documentation: Knowledge of creating and maintaining technical documentation, such as system manuals, standard operating procedures (SOPs), and user guides for clinical systems.
• Problem-Solving: The ability to quickly diagnose system issues, troubleshoot effectively, and implement solutions independently.
• Adaptability: Ability to adapt to new technologies and evolving regulatory requirements in the clinical space, and willingness to continuously learn and improve.

Additional Information

The Manager, Veeva Vault Administration is responsible for the administration and operational delivery of the Veeva Vault platform, with a focus on Vault Clinical applications (eTMF, CTMS, Study Training, Study Startup, Site Connect). This role translates strategic technology priorities into practical system solutions and oversees their implementation and ongoing management. The administrator ensures business needs are captured and aligned through planning and coordination with cross-functional teams; configures and delivers system enhancements to meet operational requirements; maintains platform integrity, compliance, and data quality; and drives user success & adoption through training and responsive technical support. The role requires a high degree of self-management and initiative, with the ability to prioritize and execute tasks independently while collaborating effectively with operational teams and non-technical stakeholders.

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Company Intel

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