Premier Operations Specialist

Responsibilities

• Deliver high‑quality phone support to WealthAG advisors across different specialized teams and their end-clients
• Handle inquiries including account notifications, cash management, RMD outreach, Rep ID updates, annual review scheduling, issue resolution, signing documents and placing unsolicited trades
• Prepare and submit new account documentation, ensuring all materials are complete for processing
• Coordinate and track rollovers and transfers (manual and ACAT) to ensure timely completion
• Identify client needs and refer clients seeking financial guidance to advisors
• Maintain operational excellence through ongoing training on policies, procedures, platforms, and service best practices
• What are we looking for?

Requirements

• Active Series 7 and Series 66 (or equivalent), or ability to obtain required licenses within 180 days
• Ability to work onsite in Fort Mill, SC, Tempe, AZ, or Austin, TX
• 1+ year direct client-facing experience in financial services, ideally in a service or advisory support role
• Preferences:
• Strong phone communication and relationship‑building skills with a professional presence
• Collaborative team player with a proven ability to work effectively in group environments
• Accurate, detail‑oriented, and committed to clear, timely communication
• Positive, service‑focused approach with a dedication to exceptional client experiences
• Proficient in Salesforce, ClientWorks, and BETA
• Quick learner with the ability to grasp complex financial concepts and processes
• Solid understanding of back‑office operations, support workflows, and escalation procedures
• Pay Range:
• $22.48-$37.44/hour
• Company Overview:

Benefits

Additional Information

Where Ambition Meets Innovation Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. Job Overview The Premier Operations Specialist will provide comprehensive administrative and operational support to the LPL Wealth Advisors Group (WealthAG), a group of corporate employee advisors who provide investment solutions to end-investors virtually and over the phone. In this role, the Premier Operations Specialist will support both advisors and their end-clients with a focus on enhancing client relationships, managing and resolving a wide range of account ‑ related operational inquiries, and ensuring compliance with industry regulations. This position requires a strong blend of problem ‑ solving ability, technical operations knowledge, and a commitment to delivering an elevated client experience. The ideal candidate is proactive, detail ‑ oriented, and driven to excel in a fast ‑ paced environment. They must demonstrate a service ‑ first mindset and consistently deliver high ‑ touch, white ‑ glove support with professionalism, accuracy, and urgency.

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