F&B Assistant Tea Master - Jin Ting Wan

Requirements

• A minimum of two (2) years of Tea working experience in F&B, preferably those with Michelin-starred or Black Pearl Diamond credentials.
• Other Prerequisite
• Well-groomed and able to represent the integrated resort/outlet.
• Willing and able to work on shifts, weekends and public holidays
• Simple English communication and fluent Mandarin/Cantonese as this role will be required to liaise with English and Mandarin/Cantonese speaking guests.

Additional Information

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities - Assist Tea Master in ensuring that guests are provided outstanding service befitting a high-end establishment. - Develop and nurture strategic relationships with high-value individuals, prioritizing Casino guests, hosts, and affluent tea enthusiasts. - Maintain cleanliness and organization of the tea counter areas and equipment. - Attend line-ups with other staff and review all information pertinent to the day's business. - Check own grooming and attire standard. - Communicate closely with floor service to ensure quality service is achieved. - R eplenish par levels for supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business. - Upsell to guests whenever possible. - Prepare workstations & pantries, ensuring compliance to departmental standards. - Ensure that all materials, equipment are in complete readiness for service in accordance to business needs. - Daily check and cleaning of work areas ensuring compliance with standards of cleanliness and order. - Be familiar with all operation services/features and local attractions/activities to respond accurately to any guest inquiry. - Be aware of guest reactions and communicate with superior and other service staff to ensure guest satisfaction. - Ensure all assigned closing duties are completed before signing out. - Collect & Analyze Guest Preferences and Comment Cards. Job Requirements Education & Certification - Certificate or Diploma in Restaurant Management or extensive F&B experience

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at marinabaysands? Share your experience