Events Assistant
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Department: Vertus ______________ Company: Vertus Residential Management Limited ______________ Reporting to: Events Manager - Vertus ______________ JOB SUMMARY Vertus are looking to recruit an Events assistant to join our Management Team. Reporting directly to the Events Manager, you will ensure that residents (tenants) have the best rental experience and that you consistently deliver the highest levels of customer service, becoming a Vertus brand ambassador. Salary: £30,074 Closing Date: Friday 3rd July (subject to application response) MAIN RESPONSIBILITIES To generate Ideas for the events programme employing research, presentations and assisting with strategic planning. To assist the Events Manager in planning events from start to finish. Events such as Wine Wednesday, Coffee mornings, cooking classes. To coordinate events for residents, achieving client expectations and being a brand ambassador for Vertus. To keep up to date with current event trends and how they Impact Vertus residents. Continually assessing, evolving, and improving the residents' events experience. To manage the diary and ensure that relevant departments are fully informed. To order and stock take all items related to Club Vertus and Resident events in line with the departmental budget. To keep all event storage rooms, tidy and well stocked. To update the Resident app with current offers and promotions. To update digital screens in the communal areas To be aware of other events and promotions that occur on Canary Wharf. To assist with Influencer and press overnight bookings: allocating rooms, purchasing refreshments, and updating all relevant departments. To source and manage external events operators and production freelance staff as and when required. To be aware, maintain and implement the laws of the licences that Vertus hold (Premises licence, Food Act 1990, Health and Hygiene at Work etc.) and ensure that all outside vendors adhere to the licensing laws. Ensure standards of maintenance and cleanliness are maintained in Club Vertus and co-ordination with all necessary departments. To initiate works and maintain the upkeep of the Club Vertus equipment Any other duties as may be reasonably requested from time to time the Senior Management Team. To attend Club Vertus Events and ensure all Residents and Guests have the best experience. To ensure the Club Vertus Amenity spaces are In a presentable condition at all times. To build relationships with residents. To establish and maintain good relationships with Canary Wharf retailers. PERSON SPECIFICATION Essential: Experience of working within the arts, events, charity and/or entertainment sector desirable but not essential Proven ability of effectively managing multiple tasks / events and meeting deadlines. Excellent organisational, communication and negotiation skills. Creative Exceptional Customer Service. Attention to detail Confident In talking to a range of different people Desirable: Experience in co-ordinating and/or managing events/projects. Good knowledge and understanding of current event industry's legislative regulations and relevant HSE, Licensing, PRS and other related regulations. Good knowledge and understanding of all event aspects inclusive of technical, front of house, aesthetics, marketing, and publicity. Ability to work with limited supervision. Good presentation skills. An understanding of the Build to Rent market. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual. ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG) RESPONSIBILITIES Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering. QUALITY MANAGEMENT RESPONSIBILITIES In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard. COMPANY VALUES Commit to Excellence Act with integrity and deliver high performance Put our customers at the heart of what we do Resolve issu
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