Housekeeping Clerk
External
Accorhotel · Jasper, CanadaFull-timeOn-site2w ago
ExcelLeadership
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Responsibilities
- Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Follow departmental policies, procedures and service standards
- Initiate and maintain effective communication within the housekeeping department and other departments
- Ensure prompt handling of all guest requests and timely follow up
- Assign room tasks to Room Attendants as required
- Ensure timely preparation of turn down sheets
- Responsible for accurate tracking of lost and found items in the log, the tracking of all inquiries and timely shipment
- Responsible for the sign in and out of all room keys and key inventory
- Ensure the cleanliness of Housekeeping office, back room and outside back recycling area
- Supervise the supply, proper use and care of equipment, linen and cleaning supplies
- Report all maintenance deficiencies and follow through with repairs in rooms and surrounding areas
- Maintaining of room statuses at the end of the day and hourly updates of numbers and room statuses in cooperation with Supervisors throughout the day
- Responsible for the effective operation of the housekeeping department in the evening
- Adhere to the hotel's vehicle handling and safety policies while driving hotel and guest vehicles
- Following all safety and sanitation policies
- Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
- Foster an inclusive environment where every individual feels valued and respected
- Other duties as assigned
- Your experience and skills include:
- Housekeeping experience required; candidates with housekeeping supervisory experience preferred
- Proven leadership ability required
- Computer knowledge of programs, Microsoft Word, Excel, Property Manager, Royal Service Manager, and exceptional typing skills strongly preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to multi-task, work well under pressure in a fast-paced environment and meet deadlines
- Ability to work cohesively with fellow colleagues as part of a team with minimal supervision
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Benefits
Starting rate of pay: $18.62 per hourSubsidized staff accommodation provided on-site for full time status employeesOne complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employeesDefined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employeesEmployee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wideAccess to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & WhistlerDiscounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!Want to learn more about this opportunity? View the complete job description by clicking this link: Housekeeping Clerk.pdfWe encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meetHealth insuranceDental insuranceVision insurance
Additional Information
We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Housekeeping Clerk. As a Housekeeping Clerk your attention to detail will show the Housekeeping team that you are committed to providing luxury Guest experiences.
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