Customer Service

Responsibilities

• Provide prompt and professional customer service to property agents, walk-in visitors, phone calls, and email enquiries in a timely manner
• Support property agents by identifying and addressing their operational and administrative needs
• Build strong working relationships with agents through effective communication and service support
• Handle feedback, requests, and complaints; providing appropriate solutions and ensuring timely follow-up until resolution
• Maintain proper filing systems and ensure confidentiality and secure disposal of documents
• Support daily office coordination to ensure smooth front desk operations
• Provide proactive support to enhance overall service experience for agents and visitors alike

Requirements

• Minimum Diploma in any discipline
• At least 2 year(s) of experience in a front desk, customer service or administrative support role
• Proficient in Microsoft Office will be an added advantage
• Strong interpersonal and communication skills as well as attention to detail
• How to Apply:
• Qualified or interested candidates, please submit your updated resume by using the 'Apply Now' Button
• We regret to inform that only shortlisted candidates would be notified.
• Foong Sue Lee ( Sophia )
• Registration Number: R24119357
• EA License Number: 18C9027

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Company Intel

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