Staff Product Manager - Pricing

About the role

As a Staff Product Manager - Pricing at CharterUP , you'll join a lean, high-impact team driving the next evolution of products powering our own one of the highest-leverage domains in the business: pricing. A great pricing system is the engine of a healthy marketplace - it drives operator trust, customer satisfaction, and sustainable unit economics. You'll be responsible for continuing to evolve ours. You'll set strategic direction, define the roadmap, and work closely with data science, engineering, and company leadership to build pricing capabilities that improve marketplace performance and deliver the best possible outcomes for customers and operators alike. This is a role for someone who thinks in systems, thrives on complexity, and wants their work to have direct business impact. Title: Staff Product Manager - Pricing Reports to: Chief Product Officer Location: This position is based in Austin, TX (Hybrid: Monday, Wednesday, Friday in-office).

Responsibilities

• Product Initiatives: Define and own the vision and multi-quarter roadmap for CharterUP's pricing systems. Identify and prioritize the highest-leverage opportunities to improve marketplace performance, operator trust, and customer outcomes.
• Customer-Centric Approach: Partner with engineering to drive the continuous improvement of our pricing infrastructure - improving accuracy, transparency, and the ability to experiment, learn, and scale.
• Prioritization: Develop a deep understanding of operator behavior, pricing dynamics, and supply-side signals. Use those insights to inform system design and ensure our pricing reflects real-world conditions on both sides of the marketplace.
• Feature Definition: Translate high-level strategic goals into detailed requirements, user stories, and product specifications. Work closely with engineering and design to ship high-quality product that moves key metrics.
• Collaborative Development: Collaborate closely with data science to instrument pricing outcomes, design experiments, and translate analytical findings into product decisions. You're a true partner to data science - not just a consumer of their output.
• Metrics & Analysis: Define and track success metrics for pricing initiatives. Communicate strategy and progress clearly to executive leadership, sales, and operations - building conviction and creating visibility into outcomes.
• Stakeholder Communication: Work cross-functionally across product, engineering, design, sales, and operations to align on priorities and drive high-quality execution. Set a high bar for product thinking and influence the organization as a senior product leader.

Requirements

• Experience: 7+ years in product management, with experience owning complex, systems-level domains and driving at least one large-scale transformation. Marketplace, pricing, supply/demand infrastructure, or two-sided platform experience is a strong plus.
• Startup Mindset: You can operate in ambiguity, drive decisions with incomplete information, and adjust course quickly. CharterUP is growing fast - you'll need to build the plane while flying it.
• Communication Skills: You can translate technical complexity into business clarity, and business strategy into engineering priorities. You're comfortable communicating at every level - from engineering to executive leadership.
• Technical Acumen: You understand how pricing systems, marketplace algorithms, and supply/demand infrastructure are built. You don't need to write code, but you can engage deeply wit

Benefits

Additional Information

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there's no better time to join our dynamic, growth-stage organization. Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Funding and Stability: Our $60 million Series A funding was just the start-we're poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability.

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