Senior Consultant, Third Party Issue Management - Third Party Risk Management

About the role

About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service. Third Party Program Execution / Program Management NT's Chief Procurement Officer's team for Third Party Management (TPMO) is responsible for design and execution of the Third Party risk management program in line with regulatory expectations, NT's Third Party Risk Management Policy, and Third Party Practice Standard. We are in a phase of growth and transformation. While you'll be hired for a specific role, your role may evolve as we scale - expanding into areas aligned with your strengths and program needs. We're looking for partners who thrive in change, think like problem solvers, and bring skills in project management, process management, and change leadership. If you're excited to grow with us and pivot when needed, you may be a fit for this role. This role will report to one of several team managers within the TPMO, which is the 1st line of defense for third party risk. Primarily, you will work closely with the TPMO team manager to assist in strategy and design decisions, business as usual process improvement and/or the direct execution or indirect execution (directing others on how to execute) of the program as per the Third Party Standard. The role holder will be an expert in Third Party Risk Management and would be well versed in execution aspect of the program related to the entire lifecycle of third party engagements. This is a central role interacting with business units, 2nd line of defense, other team leads and offshore quality control team. Major Duties: Responsible for tracking program throughput through the various third party management life cycle elements (Planning, IRQs, DDQs, Ongoing Monitoring, Contracting and Termination), periodic inventory review, open issues and open risk acceptance review and tracking of all internal projects Primary area of focus will be to align to the formal, enterprise ‑ level program and processes that require consistent identification, logging, tracking, remediation, validation, and reporting of third ‑ party ‑ related issues and incidents. These processes explicitly rely on ServiceNow for issue/incident tracking and Coupa for linkage to supplier risk, due diligence, and contractual context . Responsible for designing and periodically reviewing program related artifacts, risk methodologies, service categories and associated risk profile, reporting thresholds etc. Accountable for assisting and guiding business partners through various stages of third party lifecycle to ensure quality program execution Identify gaps and drive continuous improvement across the TPRM lifecycle (e.g., onboarding, due diligence, monitoring, offboarding) Suggest and participate in improvement projects that automate or streamline repetitive tasks (e.g., through Coupa tools or workflow automation platforms). Maintain strong documentation and evidence of controls, risk decisions, and remediations. Track milestones, dependencies, and deliverables across projects and/or an assigned portfolio of relationships Engage with risk domain SME's, vendors and vendor relationship managers Serve as the point of contact for program performance updates, risk issue escalations, and regulatory reviews Responsible for engaging with and assisting 2LOD partners by providing business users' input for 2LOD deliverables Use dashboards and key risk indicators (KRIs) to monitor third-party risk posture and performance and determine areas of focus Report progress to the board, risk committees, and regulators as needed Participate in cross-functional teams associated with Third Party program requirements in areas such as design & strategy, enterprise critical vendor management, and other SMEs related subjects. Knowledge/Skills Proven track record managing vendor risk and/or leading large-scale risk or compliance initiatives. Expertise in third-party risk frameworks and regulatory requirements. Experience with tools such as Coupa, ServiceNow, Cybeta, Interos or similar. Strong organizational skills. Ability to influence activities across multiple teams and across business units Outstanding writing, communication, and presentation skills Sound analytical and problem-solving skills Strong networking ability to develop internal and external networks based on integrity

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