Associate Manager

Requirements

• 7-10 years of experience with 3-4 years of supervisory or team lead role within operations, data management, or compliance-driven environments.
• Stakeholder management expertise, including experience collaborating with internal teams (e.g., Tech, Data Ops, Client Ops) and external partners.
• Process-oriented thinking with a focus on continuous improvement, standardization, and operational efficiency.
• Ability to manage performance, provide constructive feedback, and foster a culture of accountability and growth within the team.

Benefits

Additional Information

Team Oversight & Development Supervise and coach team members in the designated functions. Support onboarding, training, and continuous development of team capabilities. Compliance & Process Governance Ensure adherence to SOPs and compliance metrics for CSV databases. Monitor database health and assist in initiatives Operational Excellence Identify inefficiencies and contribute to automation and process improvement initiatives. Maintain high standards of data quality and minimize manual errors. Stakeholder Engagement Escalate critical issues to the Operations Manager and support resolution efforts. Role Requirements Strong people management skills to lead and coordinate effectively across teams. Sound knowledge of CI process activities (with e-to-e process knowledge) to ensure smooth operations. Effective communication skills are mandatory; the candidate must be able to convey ideas clearly, influence stakeholders, and demonstrate professional behavior in all interactions. Strong behavioral competencies such as accountability, collaboration, and adaptability are essential to succeed in this role. Added advantage: Knowledge of Panel (CPS/OMNI) processes, which would be highly valuable.

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Company Intel

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