Operations Representative (Banking)

About the role

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing Canada, please visit https://clearing.fidelity.ca/

Responsibilities

• The Operations Banking Representative is responsible for ensuring banking services are delivered in an efficient and cost-effective manner, providing a high level of service to both our internal and external clients.
• This role is responsible for processing incoming and outgoing funds including margin call, collateral cash requirement, Type 4 and netting requirements, and new issue closing deals.
• It is primarily focused on the General Ledger duties of banking department including bank and control account reconciliations, audit inquiries, deposits, and electronic payments.
• This individual may be required to provide input to or participate in various projects and will perform other duties as requested:
• Create and maintain wire templates to ensure banking information is accurate
• Book daily bank transactions such as EFT credits/debits, deposits, incoming and outgoing payments
• Work with various departments in Operations, Credit, Compliance and Finance to manage EFT, PAC, and wire payments
• Maintenance of Kyriba GL/budget code mapping
• Communicating with brokers as necessary, to resolve unmatched items on bank reconciliation and performing necessary investigation.
• Regular interaction with internal business units and banks/vendors to resolve payment/receipt queries and general banking system issues.
• Issue cheques, EFTs, wires, cheque deposits
• Maintain inventory of banking package to be distributed to clients
• Monitor payment file transmission to vendors/banks
• Upload positive bank files and conducts payee match exception review
• Responsible for billing file review and upload billing files to the Billing Management System
• Assign and coordinate trade settlement instructions on Bloomberg to ensure proper payment.
• Respond to audit inquiries in a timely manner, make calls to the bank directly to clarify adjustments or to clarify items on the bank statements in order to reconcile activity or properly code it; liaise with auditors to confirm bank balances as of a certain date
• Identify process improvement
• Deliver stellar quality customer service interactions to our internal and external customers to exceed their expectations and create a positive experience.
• Take ownership of solving a customer's problem promptly; use all available resources to achieve the best outcome.
• Deliver seamless customer service through teamwork and collaboration.
• Demonstrate a strong sense of personal ownership and commitment to achieving meaningful short and long-term results.

Requirements

• 2+ years of experience in the financial services industry, preferably in a banking role, required.
• Reconciliation experience is required
• Bloomberg knowledge is an asset
• Completion of a 3-year post-secondary education, preferably in Finance, Accounting or Economics, or equivalent work experience.
• CTP (Certified Treasury Professional), accounting designation, or equivalent is considered an asset
• The Expertise You Bring:
• Strong knowledge of economic markets
• Ability to work with tight deadlines and a sense of urgency in a fast-paced environment
• Ability to work with a high degree of accuracy and attention to detail
• Ability to work well within a team and independently
• Good verbal and written communication skills, and ability to communicate well with internal departments, vendors, and clients
• Total Rewards That Reflect Your Impact
• We believe exceptional work deserves exceptional recognition. That's why we offer a competitive compensation package designed to support your success today-and your financial well-being tomorrow.
• For this role, your total rewards include:
• Base Salary and Discretionary Performance Bonus : A competitive annual range of $49,000 to $76,000 , based on your experience and qualifications.
• RRSP Contribution : After 6 months of employment, we invest in your future with an RRSP contribution-no employee matching required.
• We're proud to offer a compensation package that aligns with provincial pay transparency requirements .
• This posti

Benefits

Additional Information

Job Description Please Note: Current work authorization for Canada is required for all openings. You will be working on a hybrid schedule as part of Fidelity's dynamic working arrangement. The work location for this role is 483 Bay Street in Toronto This is a regular, full-time opportunity.

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