Head of GTM Operations, Americas

About the role

The Head of GTM Operations, Americas is the operational backbone of the Mendix & RapidMiner Specialized Sales organization in the Americas. You work in lockstep with the AMS Zone Sales Leader to drive scalability and predictability across the revenue engine - with a sharp focus on sales productivity, pipeline generation, and customer retention. This is a matrix role that demands both strategic clarity and operational precision. You will need to be equally comfortable presenting a zone P&L narrative to senior Siemens leadership and rolling up your sleeves to resolve a data quality issue in Salesforce. You manage two direct reports and report to the VP of Global GTM Operations.

Responsibilities

• Zone Strategy & Sales Partnership
• Serve as the strategic operations partner to the AMS Zone Sales Leader, translating global and zone-level goals into concrete, executable operational plans.
• Co-own the AMS Management Operating Rhythm (MOR): weekly pipeline reviews, opportunity scrubs, Sales Manager syncs, and forecast calls.
• Review, analyse, and improve current sales processes and procedures - proactively identifying friction points that slow pipeline velocity or distort reporting.
• Forecasting & Revenue Performance
• Lead the AMS forecasting process end-to-end. Own the weekly forecast call with the AMS Zone Sales Leader and Sales Managers, ensuring accuracy, timeliness, and alignment with the global Siemens Software rhythm.
• Maintain rolling forecast visibility that enables the Zone Sales Leader to call the number with confidence.
• Own and drive performance on the key SaaS metrics for the zone: ARR, GRR, NRR, ACV Bookings, and OPEX.
• Finance Partnership & Zone P&L
• Partner with GTM Finance to ensure zone performance is fully aligned with financial targets, contributing to a complete and accurate Zone P&L.
• Translate pipeline data and attainment metrics into P&L-relevant narratives for senior leadership and corporate performance reviews.
• Support the Zone Sales Leader in making commercial decisions grounded in P&L impact.
• Tooling, Data Quality & Process Excellence
• Ensure Salesforce data quality, opportunity management standards, and quoting accuracy across the AMS sales team.
• Identify and resolve operational friction points - process gaps, tooling issues, or data inconsistencies - that slow pipeline velocity or distort reporting.
• Partner with the Global GTM Ops team to implement tooling and process improvements in the AMS zone, serving as the local implementation lead for global initiatives.
• Stakeholder Management & Cross-functional Alignment
• Serve a

Additional Information

Mendix is a low-code app development platform: First, what is low-code? Low-code is a visual approach to software development that enables you to abstract and automate every step of the application lifecycle. Gartner predicts that "by 2024, low-code application development will be responsible for more than 65% of application development activity." Mendix, the global leader in enterprise low-code, is fundamentally reinventing the way applications are built. The Mendix platform was created to promote collaboration between Business & IT teams so that an entire organization can participate in the application development process. With Mendix, thousands of forward-thinking companies around the world like Ford Auto, Zurich Insurance, Freshfields, and Red Bull, can unleash their best ideas quickly. Mendix is repeatedly ranked a Leader in analyst reports from Gartner and Forrester. In the 2021 Gartner® Magic Quadrant for Multiexperience Development Platforms, Mendix placed at the very top of the Leaders quadrant. Mendix is a Siemens Business: Siemens is a Top 10 Global Software Company and a leader on Fast Company's Most Innovative Companies in the World! With the acquisition of Mendix in 2018, Siemens Digital Industries Software is driving transformation to enhance the digital enterprise where engineering, manufacturing and electronics meet the future of innovation. Mendix employees have the opportunity to work in a hyper-growth environment with the support of Siemens' unbeatable legacy and resources. Head of GTM Operations, Americas Location: Americas (Remote) - ideally east coast. Why this role, why now Mendix is the leading low-code platform, part of Siemens Digital Industries Software, powering enterprise application development at global scale. As we accelerate our SaaS transformation and expand our Specialized Sales motion in the Americas, we need a sharp operational mind to anchor the zone. This is a high-visibility, high-impact role at the intersection of revenue strategy, sales execution, and cross-functional leadership - reporting directly to the VP of Global GTM Operations. You will own the operating rhythm of a sizeable SaaS revenue business, lead a team of two, and be a trusted partner to the AMS Zone Sales Leader. If you thrive in complex, matrixed environments and want to make your mark on a business at a pivotal growth stage, this is the role.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at mendix? Share your experience