SteadyMD Specialist, Clinician Activation

Responsibilities

• Slack Channel & Communication Management
• Monitor and review key Slack channels:
• to track clinicians marked as cleared to practice (CTP) and follow required workflows
• to identify clinicians who have completed training
• to respond to clinician inquiries in real time
• Regularly check email for pending questions, requests, and operational updates
• Proactively reach out to clinicians who have not completed required training via:
• Slack, text, email, and phone outreach
• Update the New Clinicians Google Sheet with comments and progress notes
• Document and escalate:
• Operational feedback
• Clinician feedback
• Activation milestones (e.g., first consult, added to program training, go-live status)
• Clinician Onboarding & Documentation (DocGo)
• Manage and maintain the DocGo Clinician Onboarding to SteadyMD
• Support onboarding processes for clinicians with partial system access
• Collaborate with cross-functional teams (People Department, Operations, and Leadership) to streamline onboarding workflows
• Coordinate with stakeholders to:
• Track and validate clinician training certifications
• Provide updated onboarding data and reporting as needed
• Platform & Partner Coordination
• Follow current guidelines regarding clinician eligibility and scheduling permissions
• Assign platform training (e.g., Wisp, Amazon, DoseSpot) once training updates are finalized
• Support weekly onboarding workflows:
• Coordinate reporting and data sharing:
• Ensure clinician onboarding reports are delivered
• Collaborate with external partners to ensure clinicians are ready to begin patient care
• Success Metrics
• Timely clinician onboarding and activation
• Training completion rates
• Responsiveness to clinician inquiries
• Accuracy of onboarding documentation and reporting
• Efficiency improvements in onboarding workflows

Requirements

• Strong organizational and multitasking skills
• Excellent written and verbal communication abilities
• Experience working with Slack, Google Sheets, and email-based workflows
• Ability to manage multiple stakeholders and cross-functional teams
• Detail-oriented with strong documentation and follow-up skills
• Experience in healthcare operations, clinician onboarding, or workforce management preferred
• Preferred Skills
• Familiarity with HIPAA compliance and healthcare onboarding processes
• Experience with scheduling platforms and EHR systems (e.g., DoseSpot, SteadyMD)
• Ability to analyze workflows and suggest process improvements

Benefits

Additional Information

Job Title: SteadyMD Specialist, Clinician Activation Location: Remote Salary Range: $55,000 - $65,000 Employment Type: Full-Time

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