Trust Assurance Analyst
External
Digicert · Cape Town, South AfricaPrepare for this interview
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About the role
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at www.digicert.com Job summary We are seeking a Trust Assurance Analyst to join the Trust Office team at DigiCert. This role supports DigiCert's compliance and assurance activities through the execution of audit coordination, control activities, and governance processes. The successful candidate will have a minimum of 1 year of experience in compliance, internal audit, or risk management, and will be comfortable working independently on assigned tasks while collaborating across teams. This role reports to the Head of Risk & Compliance and is part of the Governance, Risk and Compliance (GRC) function.
Responsibilities
- Audit Support & Coordination
- Coordinate external and customer audit activities, including scheduling, evidence collection, and walkthroughs
- Design and maintain TrustPage this includes customer documents and ensuring access
- Prepare audit documentation and ensure completeness and accuracy of evidence
- Track audit findings and support timely remediation
- Control Execution
- Support the implementation and maintenance of controls aligned to compliance frameworks
- Perform control testing and document results
- Escalate control gaps or issues as appropriate
- Compliance Support
- Support compliance with frameworks such as SOC 2, WebTrust, ISO 27001, and applicable regulatory requirements
- Assist in maintaining compliance documentation and audit artifacts
- Governance & Reporting
- Support governance activities by documenting meeting outputs, tracking actions, and contributing to reporting
- Assist in maintaining compliance dashboards and reports
- Stakeholder Engagement
- Work with internal teams (Security, IT, Legal, HR, Operations) to gather information and support compliance activities
- Communicate clearly with stakeholders to ensure audit and compliance requirements are met
- Continuous Improvement
- Identify opportunities to improve processes, documentation, and efficiency within compliance activities
- Stay informed on relevant regulatory and industry developments
- What you will have
- Bachelor's degree in Law, Compliance, Information Security, Computer Science, or a related field
- 1+ year of experience in compliance, risk management, audit, or related roles
- Experience supporting audits and working with compliance frameworks (e.g., SOC 2, ISO 27001)
- Strong analytical, organizational, and documentation skills
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and work independently
- Exposure to PKI, cybersecurity, or cloud environments is advantageous
Requirements
- Progress toward or attainment of certifications such as CISA, CISM, CRISC, or CISSP
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