Account Manager (UK)

About the role

Permutive is the data collaboration platform that powers the advertising ecosystem. We exist to build an advertising ecosystem that respects and adapts to consumers' choices around their privacy, and in doing so unlocks enormous uplifts in scale and outcomes for publishers and advertisers alike. Trusted by 60% of Enterprise Media Companies across the US, EMEA, and LATAM, we work with leaders such as News Corp, Warner Bros Discovery, Hearst, Conde Nast, dmg media, BuzzFeed, and The Guardian. Our technology enables them to drive >$1B in advertising spend across hundreds of millions of users without compromising user privacy. Permutive works with many of the largest Advertisers, enabling them to collaborate with Publishers to triple their audience reach and drive a doubling in incremental sales, including with advertisers such as Sky, Dentsu and Apple. We leverage patented edge technology, AI and cloud collaboration to safely process data where it is, and our platform combines privacy-safe DMP, data clean room, and curation capabilities to unlock unmatched scale and precision for publishers, advertisers, agencies, and retail media networks. At Permutive, You'll Help Our Customers: Achieve Better Outcomes: Leverage our unique position in the ad tech ecosystem to access broader audiences and improve outcomes. Boost Sales Significantly: Capitalize on 100% addressability to connect with the 70% of audiences beyond traditional cookies. Transform Collaboration Efficiency: Move from lengthy processes to seamless collaboration in minutes. Join us as a key player in shaping the future of Permutive, backed by leading investors like Softbank and EQT Ventures and recognised as a YCombinator Top 150 company. You'll be joining a collaborative, diverse customer success team who are based in New York and across the United States, London & Paris. We're focused on ensuring our customers meet their organizations' strategic goals while also helping us achieve world-class customer satisfaction and net revenue retention. We're a forward-thinking team who cares deeply about our customers' businesses; we are industry experts and consultants. We are the voice, eyes, and ears of our customers at Permutive, and we work hard to spread customer empathy in all internal teams. Permutive is looking for a customer-centric, driven, and experienced Account Manager to cross-sell software solutions across the scope of our products and increase incremental license and subscription revenue. As an Account Manager at Permutive, your overarching responsibility is to retain and expand our largest and most strategic customers. You'll be tasked with establishing and nurturing robust relationships within your designated accounts/territory, facilitating the identification and promotion of intelligent commercial solutions. Your goal is to surpass business/campaign objectives, leading to the generation of new and increased subscription revenue. Central to this role is the ability to effectively communicate value, inspire confidence, and successfully sell the future trajectory of Permutive. You are a collaborator across our organization partnering with customer success, pre-sales, professional services, marketing, and finance. This is a field sales position where some travel is required. You will report to the VP of Customer Success and Account Management.

Responsibilities

• You will renew active revenue and expand sales within our accounts while building relationships with main decision makers.
• You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Permutive's solutions to those requirements.
• Hold broad expertise or unique knowledge to contribute to the development of our goals and achieve our goals in creative ways.
• Promote Permutive's products, maximize brand recognition and mindshare at all levels, and publicize success stories.
• Developing real-time documentation within CRM software of customer contact and activity data is required for this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, and firm-future commitments).
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions.
• Provide customer feedback to team members for product, systems, and process improvements.
• You will need to develop subject matter expertise in selling our products and services.
• You sell to and work with the senior-most customer executive and CXO-level decision makers.
• What you'll need?
• You'll be perfect for this role if you have:
• Extensive experience working closely with customers to identify cross-sell opportunities.
• Deep knowledge of SaaS software solutions and

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