Medical Receptionist - 9S Surgical Specialties - FT M-F 2:30 pm - 11:00 pm

Responsibilities

• Processes orders according to guidelines, follows computer downtime procedures.
• Enters and updates information in computer system to assure current information and retrieves data accurately.
• Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks.
• Responds to patient call system and patient requests providing clear, current information to families, visitors and staff.
• Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies.
• Orders, maintains and uses supplies in a cost effective manner.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.
• TECHNICAL CAPABILITIES
• Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs.
• Patient Documentation (Fundamental Awareness): The ability to receive and record patient information.
• Telephone Skills (Fundamental Awareness): Knowledge of the skills, procedures, attitudes, etiquette and competencies necessary for successful telephone communication with customers.
• Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
• At our growing health system, we support each other and encourage excellence among all

Requirements

• One year of previous experience in a hospital setting
• Flexible availability
• Professionalism and reliability
• Excellent communication and teamwork skills
• High emotional intelligence
• Why You'll Love Working Here
• Be part of a nationally recognized medical center.
• Work alongside passionate professionals who care deeply about patients and each other.
• Opportunities for growth and advancement within a supportive environment.
• Ready to Apply?
• Current Vanderbilt employees: Apply via the internal job board in Workday. Search for "internal jobs", enter your work information manually and upload your resume.
• All Candidates: Upload a current resume in Word or PDF format, including start and end dates (month & year) for all relevant positions.

Benefits

Additional Information

Discover Vanderbilt University Medical Center : Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: 9 South Cohort 10 Job Summary: Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. . **All Candidates must attach an up-to-date resume to their application. ** Why Vanderbilt Health? Located in the heart of Nashville, Tennessee, Vanderbilt University Medical Center is more than a workplace-it's a community driven by a shared mission: to advance health and wellness through world-class patient care, education, and research. Here, you'll find: Purpose: Every role contributes to something bigger than yourself. Growth: Your expertise will be valued, your knowledge expanded, and your abilities challenged. Belonging: We celebrate individuality and create an environment where everyone can thrive. If you're passionate about making a difference and want to be part of a team that never settles for "good enough," Vanderbilt is the place for you. About the Department: The Surgical Specialties Unit (9 South) is a 22-bed general acute care inpatient adult unit. Our unit specializes in the care of the post-operative surgical patient. We are the designated unit for Urologic Surgery patients, but we also care for many other types of surgery patients including oncology-endocrine surgery, emergency general surgery, plastics, head & neck surgery, and others. Our focus is to provide patient-centered care. Your Schedule: Full-Time, Monday - Friday, 2:30 pm - 11:00 pm.

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