Systems Support Specialist
External
U.s. Courts · Detroit, MIPrepare for this interview
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About the role
This position is in the Clerk's Office and reports to the Information Technology (IT) Manager. The employee provides technical and end user support for Court applications and network diagnostics across multiple Court units. In addition, the employee performs research, makes recommendations, and performs maintenance and training on Audio/Video systems and services, Smart Phones and mobile computing. Qualifications must be met at the time of the application. Required: High School graduation or equivalent and a minimum of two (2) years of specialized experience as defined below. Specialized experience is defined as progressively responsible IT related experience that involved providing technical and end user support, installation and maintenance of computer systems, systems analysis, programming, systems integration and network security. Preferred: A college degree from an accredited college or university in a Computer Science related field. More than three years of specialized experience. Knowledge of court applications (CM/ECF, PACTS, OTS APPS). Ability to perform network diagnostics for all connection issues. Experience rolling out new versions of applications. Specialized experience in a court or legal environment.
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