Rewards Specialist (Benefits)

About the role

As a Rewards Specialist, you will play a key role in delivering a consistent and high-quality employee experience by providing Tier II support across benefits programs in the U.S. and Canada. You will work within the People Solutions function, collaborating closely with Rewards, People Advisors, vendors, and cross-functional stakeholders to administer, maintain, and continuously improve benefits processes. This role offers the opportunity to contribute to global initiatives, enhance regional benefits delivery, and support compliance and governance across multiple programs.

Responsibilities

• Provide Tier II support by resolving complex benefits-related queries and escalations in a timely manner
• Administer and maintain employee benefits programs across the U.S. and Canada, including health, dental, life, disability, pension, and savings plans
• Ensure compliance with federal, state, and provincial regulations governing benefits programs
• Partner with People Advisors and Rewards teams to support benefits delivery and related compensation activities
• Manage vendor relationships, including performance tracking, invoicing, and SLA adherence
• Identify process gaps and contribute to continuous improvement of benefits administration and knowledge management
• Support implementation of global initiatives such as WorkFlex, wellness programs, and employee assistance programs.
• Who we are looking for:
• We recognize that experience comes in many forms. If you don't meet every qualification, we still encourage you to apply.
• 3+ years of experience in Rewards, Benefits, or Total Rewards environments
• Hands-on experience administering benefits programs across the U.S. and Canada
• Strong understanding of benefits compliance and applicable regulatory frameworks
• Bachelor's degree in Human Resources, Business Administration, or a related field
• Experience working with HRIS platforms such as Workday, ADP, or Paycom
• Ability to manage multiple stakeholders and collaborate across HR and business functions
• Strong analytical, problem-solving, and communication skills; Spanish language skills are a plus
• Job type: Full-time
• Location: Charlotte, NC (Onsite - 5 days per week)
• Travel expectations: Occasional travel as needed by the business
• Salary: $65,000 - $85,000*
• *The stated pay range is the anticipated starting salary and may be adjusted based on market conditions, experience, and location. Final compensation will be discussed directly with the selected candidate(s) in compliance with all applicable laws.
• Benefits: Full-time employees are eligible for Health Insurance, Paid Time Off, and 401(k) match.
• Notice to applicants applying to positions in the United States: You must be authorized to work for any employer in the U.S.
• #LI-Hybrid
• #LI-GS4
• We are happy to support your need for any adjustments during the application and hiring p

Benefits

Additional Information

About Maersk At Maersk, we're transforming global supply chains through end-to-end integrated logistics. As a global leader in connecting and simplifying trade, we help businesses move goods seamlessly across ocean, air, landside transportation, and warehousing, all supported by cutting edge technology and an extensive global network. We're committed to building an inclusive workplace where everyone feels valued, heard, and able to be themselves. Our team members come from a wide range of backgrounds, experiences, and perspectives, and we value the unique strengths each person contributes. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

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