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Sr Revenue Advisor

External
Zuora logoZuora · Costa Rica
Full-timeOn-site1mo ago
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About the role

We are looking for a Senior Revenue Advisor to join our Customer Solutions Engineering team, a critical function that helps prospects and customers transform how they manage revenue. In this role, you will partner closely with Account Executives and solution teams to solve complex business challenges and deliver compelling solutions that demonstrate the value of Zuora's platform. Think of yourself as the "ZEO" (CEO) of your technical domain - guiding prospects through the full quote-to-cash lifecycle, showcasing Zuora's capabilities, and helping organizations automate revenue accounting and accelerate growth. This is a high-impact, customer-facing role that combines technical expertise, business strategy, and storytelling to win deals and build lasting partnerships. Work Location This is a location-specific position that requires you to come into the office regularly to be most effective. Zuora Costa Rica office (Heredia): Multiple office days with some remote flexibility.

Responsibilities

  • Become a Zuora Expert
  • Complete Zuora's comprehensive onboarding and sales training
  • Develop deep expertise in Zuora's products, services, and solutions
  • Guide Customers Through Transformation
  • Act as a trusted advisor on revenue recognition automation
  • Lead functional discovery sessions to understand business needs and constraints
  • Design and present tailored solutions aligned with customer objectives
  • Drive Technical Wins
  • Deliver compelling product demonstrations and executive presentations
  • Showcase how Zuora enables organizations to modernize revenue operations
  • Handle technical objections and differentiate Zuora from competitors
  • Build Strategic Customer Relationships
  • Own the technical health and adoption of accounts
  • Define and monitor business cases and KPIs for customer success
  • Identify opportunities to expand Zuora's footprint across business units
  • Influence Product & Strategy
  • Partner with Product Management to shape product roadmap based on customer insights
  • Share feedback and market context to inform product innovation
  • Collaborate Across Teams
  • Work closely with Account Executives, Solution Architects, Product teams, and partners
  • Support RFPs/RFIs, marketing events, and field engagements
  • Help resolve technical escalations and ensure customer success
  • Travel
  • Occasional travel within your sales territory to support customers and events
  • About You
  • BA/BS in Accounting or Finance (or equivalent)
  • 5+ years of experience in Revenue Accounting
  • Strong understanding of ASC 606 and IFRS 15
  • Ability to translate complex business needs into compelling solutions
  • Excellent presentation and storytelling skills
  • Comfort presenting to audiences ranging from operational teams to C-level executives
  • Strong curiosity and motivation to master the quote-to-cash lifecycle
  • Bonus Points If You Have
  • Pre-sales or consulting experience
  • Experience with Zuora Revenue (RevPro)

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs' wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programsMedical, dental, and vision insuranceGenerous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end breakPaid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)Learning & development stipend to support ongoing growthOpportunities to volunteer and give back, including charitable donation matching where availableMental wellbeing resources and support*Benefits may vary by location; details will be shared during the interview process#ZEOLife at ZuoraZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:Collaborate deeply across teams and regionsLearn constantly and iterate oftenBuild an inclusive, high-performance culture where people feel inspired, connected, and valuedOur Commitment to an Inclusive WorkplaceThink, be and do you.At Zuora, different perspectives, experiences, and contributions matter - everyone counts.Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, coloHealth insuranceDental insuranceVision insuranceRemote work optionsFlexible schedulePerformance bonusParental leave

Additional Information

About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models - from subscriptions and usage-based pricing to AI-driven and outcome-based offerings - helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We've led the Subscription Economy for more than a decade. Now we're evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.


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