Application Analyst I - Epic Healthy Planet

About the role

The people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting Opportunity at MSK: Application Analyst I - Epic Healthy Planet Memorial Sloan Kettering (MSK) is a global leader in cancer care, research, and innovation. The Application Analyst I - Epic Healthy Planet/Compass Rose role supports patient coordination and population health initiatives, enabling care teams to proactively manage patient journeys, improve outcomes, and drive operational excellence through advanced Epic applications and workflow optimization. Role Overview Design, build, and maintain Epic Healthy Planet/Compass Rose components supporting patient coordination workflows Configure care coordination tools such as registries, care gaps, outreach workflows, and patient tracking Support ServiceNow ticket queues, troubleshooting and resolving end-user issues efficiently Analyze complex population health and care coordination needs, translating them into Epic solutions Identify system gaps in patient coordination processes and recommend scalable enhancements Collaborate with clinical, operational, and IT stakeholders to optimize care management workflows Contribute to integration efforts involving data exchange and interoperability within Epic modules Participate in technical discussions to improve system design and patient engagement strategies Document workflows, configurations, and system updates to support ongoing optimization and compliance Key Qualifications Active Epic certification in Healthy Planet, Compass Rose, or another relevant Epic application required Experience supporting patient coordination, care management, or population health workflows Knowledge of healthcare IT standards and data exchange principles (e.g., HL7) preferred Understanding of care coordination models, quality measures, and patient engagement strategies Strong background in business process analysis and system design within healthcare environments Ability to work independently while contributing effectively across cross-functional teams Core Skills Ability to manage high-volume work environments with minimal supervision Strong problem-solving skills with the ability to navigate ambiguity in patient coordination workflows Proficiency in configuring Epic applications to support population health and care management goals Effective communication skills to engage clinicians, analysts, and operational stakeholders Collaborative mindset with the ability to drive alignment across interdisciplinary teams Additional Information: Location: Hybrid; 885 Third Ave, New York, NY Schedule: 9:00 AM - 5:00 PM EST, Monday - Friday. 3 days per month on site. Always a Tuesday - Thursday of 1 work week Reporting to: Manager II, Application Services Helpful Links: Compensation Philosophy

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