Community Assistant Manager

About the role

At Sunrise, we practice resident hospitality, focusing on what matters most: Helping people feel right at home. We are people people who pride ourselves in providing our residents with a Positive Living Experience. About this role: The Assistant Manager supports the Community Manager in all aspects of operating an income-producing property, including administrative, leasing, financial, and maintenance functions. This position is designed as a training role to prepare the Assistant Manager for future opportunities as a Community Manager. The Assistant Manager represents the management company's policies and serves as a role model to peers, ensuring compliance with California landlord-tenant laws and company standards. Hourly pay range: $24.00 - $26.00 DOE What you'll do - Includes but are not limited to: Leadership Provide support and guidance to the on-site team, addressing operational challenges effectively. Assume management responsibilities in the absence of the Community Manager. Ensure compliance with Fair Housing and other applicable regulations. Administrative Work closely with the Community Manager to learn property management operations, including administrative and financial duties. Assist in developing a cohesive on-site team that reflects the organization's professionalism and quality. Conduct regular inspections of common areas, apartment units, and grounds to ensure cleanliness, safety, and compliance with California building and health codes. Assist with move-in and move-out administration, including thorough apartment inspections. Understand and support financial and operational reporting requirements. Financial Collect rent payments and ensure timely deposits for all income, adhering to California laws regarding rent collection and notices. Serve non-payment notices and follow up on delinquent accounts, coordinating eviction proceedings if necessary, under the guidance of the Community Manager. Maintain compliance with company accounting standards, including weekly and monthly reports. Leasing and Marketing Promote available units by responding to inquiries, conducting tours, and showcasing property amenities. Assist in completing and maintaining accurate leasing documents in compliance with Fair Housing laws. Monitor competitive properties and market conditions to recommend pricing adjustments and marketing strategies. Support resident retention programs, including lease renewals and community engagement activities. Customer Service Address resident service requests and concerns promptly and professionally, maintaining strong relationships. Ensure maintenance requests are completed within 24-48 hours, notifying residents of any delays. Assist with preparing security deposit dispositions promptly after move-out, ensuring compliance with California security deposit laws. Compliance Ensure adherence to Fair Housing, ADA, and California landlord-tenant laws in all operations. Support the management company's policies on safety, injury prevention, and environmental hazards. Qualifications and Education Minimum of two years of property management, leasing, or related experience. Proficiency in Microsoft Office Suite and property management software. Strong understanding of California landlord-tenant laws, Fair Housing standards, and local regulations. Strong communication, organizational, and leadership skills. Ability to problem-solve and adapt to changing priorities. Commitment to excellent customer service and resident satisfaction. Knowledge of basic accounting principles and operational best practices.

Requirements

• Focused with high attention to detail
• Curious and proactive
• Growth-oriented and well-organized
• Disciplined and self sufficient
• A strong communicator
• Tech savvy

Benefits

Additional Information

Community Assistant Manager - Villa Del Mar Oceanside, CA

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Company Intel

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