Business Development Expert

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At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal. Job Description Engage prospective customers by phone and email. Partner closely with Account Executives to ensure strong communication and proper hand-offs. Make a great first impression with our prospects by demonstrating strong knowledge in key areas such as product, competitors, industry, and more. Be a product knowledge expert and successfully overcome prospective customer objections. Actively look for opportunities to improve and optimize our sales processes Conducts trade checks on touchpoints (Tiangge, Retailer etc.) with regards to the availability of Mobile Prepaid, merch placement, and customer profiling for data-driven decision-making. Guides Territory Partners in executing projects, deployments, and programs, ensuring alignment with strategic business priorities and applying digital solutions for tracking progress and evaluating market responsiveness. Understands the market archetype, customer needs and trends, industry environment and competitor activity to translate projects and programs into actionable projects and programs that strengthen Globe's market positioning Retain and educates Retailer on new promotions, services, etc., driving capability-building and encouraging adoption of Globe's digital platforms for smoother operations and customer servicing Acquires, onboards and retains Retailers (load/cash-in/bills pay and other One Globe services) Creates tailor-fit programs for priority areas/barangay, grounded on market and behavioral insights to effectively capture customer opportunities Implements Mobile projects acqui execution initiatives, using digital systems for coordination, progress tracking, and performance reporting Conducts post-mortem analysis of program executions, using data analytics and feedback mechanisms to derive lessons, assess customer response, and identify market opportunities Executes Mobile projects, as necessary, in coordination with the TDs/SVs/Retailer and ensures the performance of required activities (i.e. review and approval of deployment plan to be submitted to AOH, coordinate number of SIMs to purchase, monitor SIM Issuance, observe TD and pre-deployment huddles, etc.) Explores the external environment for trends and development that impact the industry as a whole Facilitates festival negotiations in the area Conducts regular fieldwork, work-with/work-behind to validate compliance with the standards Determines deployment of blitzes to hit targets in Mobile Prepaid and monitor application flowthrough Negotiates and close agreements with external partners on possible business opportunities, merch placements and locations for local executions, applying insights on customer preferences, buying patterns, and channel effectiveness Review commitment sheet (business plan per TD) this should be included during the TD business review together with AOH Conducts refresher training (e.g., PEP, product, spiel, etc.) that integrate insights on customer behavior and channel performance to help partners enhance their selling effectiveness and customer engagement Answers queries from retailers and handles their objections effectively, applying knowledge of customer motivations and channel dynamics to provide context-based, insight-driven responses that build trust and influence Checks wallet inventory of AMAX, transaction profile, merch, SIM availability Coordinates with TD for Retailer Salu-Salo (virtual or face-to-face) to ramp up acquisition and follows through on the completion of requirements Prepares monthly work and route plans informed by customer and partner data, ensuring coverage prioritizes high-potential markets and underperforming areas for targeted support and optimization Conducts retailer salu-salos, educates retailers on fund-in channels and nudges them to digital channels Reports issues encountered during onboarding to the AOH, if there are any, in a timely manner, highlighting patterns or recurring barriers that may impact channel effectiveness and overall customer experience Places merch materials after onboarding the retailer and recommends where to best place the merch Conducts regular fieldwork, work-with/work-behind to validate compliance with the standards Equal Opportunity Employer Globe's hiring process promotes equal opportunity to applicants, Any form of discrimination is not tolerated throughout the entire employee lifecycle, including the hiring process such as in posting vacancies, selecting, and interviewing applicants. Globe's Diversity, Equity and Inclusion Policy Commitment can be accessed here Make Your Passion Part of Your Profession. Attracting the best and brightest Talents is pivotal to our success. If you are ready to share our purpose of Creating a Globe of Good, explore opportunities with us.

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