User Risk Strategist, Ecosystem Risk Strategy

About the role

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. As Stripe continues to develop innovative products that serve businesses of all sizes around the world, risk will increase in complexity and scale. The User Risk Strategy org protects and advances Stripe's business, brand, and mission by building and deploying market-leading policies and practices that instill user and partner trust in Stripe while enabling business growth.

Responsibilities

• We are looking for someone who is passionate about navigating ambiguity, engaging with internal and external stakeholders, enabling business growth while balancing risk, and is skilled at identifying ways to improve user experience.
• Drive risk strategy for company-level strategic initiatives, including partnering with Stripe's product, legal, operations, sales, and partnerships teams to solve risk problems and ensure a positive experience for Stripe's users
• Perform research and analysis to assess Stripe's current risk performance and develop and prioritize long-term strategic plans for future growth
• Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience
• Challenge the status quo and provide multiple alternative solutions and key execution criteria
• Represent Stripe in external engagements with our most critical partners and customers
• Execute special projects/ad hoc analyses as initiatives, products, risks, and opportunities are constantly evolving

Requirements

• We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
• Minimum requirements
• 8+ years of professional experience, preferably in Financial Services, Payments or fintech industries
• Experience in a related role (risk, compliance and/or product enablement)
• Experience in developing risk strategies and solutions and working with technical (product and engineering) and operations teams to implement them
• Ability to distill complex, ambiguous risk and policy problems into clear, concise, and reliable guidance for internal stakeholders and Stripe users
• Strong stakeholder management skills, including experience influencing product/engineering, sales, data science, and operations teams; proven ability to take complex issues and turn them into actionable next steps, hold others accountable, and meet deadlines
• Demonstrated track record of deriving insights from complex or technical problem spaces and evangelizing actionable product recommendations
• Familiarity with legal, credit, and fraud risk
• Strong executive presence, including experience engaging with leadership
• Experience with data querying languages (e.g., SQL) and proficiency in quantitative analysis geared towards drawing actionable insights from complex datasets
• Advanced degree in law, business, policy or other related field
• Experience in translating business requirements to technical configurations
• Experience in a client-facing role managing relationships with large, global, and complex organizations.

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