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Senior Technical Program Manager, Infrastructure

External
Lyft logoLyft · San Francisco, CA
$148K–$185K/yrFull-timeOn-site2d ago
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Responsibilities

  • Run infrastructure programs end to end, from kickoff through delivery
  • Own the roadmap for your platform area: shape the strategy, sequence the work, and make the prioritization calls
  • Drive data platform migration and modernization work, coordinating across engineering, data, and platform teams to keep dependencies and timelines under control
  • Be the voice of the customer: partner with engineering teams across Lyft, surface their pain points, and feed that back into priorities and roadmaps
  • Define success metrics and adoption goals, gather and document customer requirements, and make sure what ships actually solves the problem
  • Build feedback loops with customer teams and turn what you hear into concrete improvements
  • Partner with engineering and infrastructure leads to build plans, call out risks early, and keep stakeholders aligned
  • Own program health: track milestones, surface blockers before they slip, and keep decision-makers in the loop
  • Use your technical background in distributed systems and data infrastructure to ask sharp questions and build plans the team believes in
  • Share in the team's release oncall rotation

Requirements

  • 5+ years in Technical Program Management or a TPM/PM hybrid role
  • A background in software, data, or systems engineering, enough to go deep with engineers
  • Experience owning a roadmap: setting strategy, prioritizing across competing demands, and defining what success looks like
  • Experience driving data platform or infrastructure migrations: data lakes, pipelines, warehouses, or compute platforms
  • Hands-on familiarity with Databricks, Hex, or similar data platform and BI tooling is a strong plus
  • A strong track record leading cross-functional programs with real dependencies and tight timelines, autonomously and with only high-level direction
  • Experience owning customer relationships across engineering teams, gathering requirements, and translating their needs into roadmaps and technical specs
  • Comfortable defining and tracking success metrics and adoption
  • Clear communicator across the stack, from engineer to VP

Benefits

Great medical, dental, and vision insurance options with additional programs available when enrolledMental health benefitsFamily building benefitsChild care and pet benefits401(k) plan to help save for your futureIn addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligibleSubsidized commuter benefitsLyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership ProgramHealth insuranceDental insuranceVision insurance401(k)Equity / stock optionsPerformance bonusParental leave

Additional Information

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft Infrastructure builds the systems engineers depend on to ship stable, scalable, and efficient services. We're hiring a Senior Technical Program Manager to run cross-functional programs across our infrastructure and data platform teams. This role blends program delivery with product sense: you'll own the roadmap for your area, set priorities, and act as the voice of the customer back into how we build.

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