Physician Liaison - The Woodlands/Northeast

Requirements

• Education: Bachelor's Degree required, preferably in Marketing, Business, or Healthcare or four (4) years of experience in competitive sales, development or growth role.
• Licenses/Certifications: (None)
• Experience / Knowledge / Skills:
• Four years of experience in healthcare, medical sales or related experience
• Sales experience with physicians and their staff preferred
• Understanding of healthcare services and/or operations
• Ability to develop and execute growth strategies
• Ability to function independently
• Effective oral and written communication skills
• Principal Accountabilities
• Conducts personal sales calls to physicians and other key referral sources to increase alignment with the health system and drive volume across the care continuum.
• Coordinates activities related to physician/community events, including but not limited to, new physician onboarding, conferences, physician and other referral source continuing education meetings, community events, advisory groups, focus groups, luncheons and physician outreach introductions.
• Promotes new locations or services/programs offered to physicians, other referral sources and the community.
• Attends internal councils and meetings to share opportunities with internal stakeholders to stay aligned with System strategy. Responsible for creating reports on volume strategies, progress on strategies and presenting results to leadership.
• Prepares and evaluates physician and business unit volume reports to assist with budget planning and budget assumptions.
• Meets or exceeds budget targets for assigned areas. Analyses volumes reports, identifying trends and budget variances. Reports on reasons for volume misses and develop recovery strategies/action plans.
• Generates referrals through aggressive daily cold calling and independent research to increase referral source alignment. Leverages data for targeted referral alignment strategies.
• Escalates issues/barriers and possible solutions to Service Line and Care Delivery Site leadership to improve the overall provider, provider office staff and other referral source experience with Memorial Hermann.
• Works closely with leadership to maintain in-depth knowledge and rationale behind corporate strategy, plans, programs, and critical issues.
• Gathers and shares market area intel, develops geographic and market competitor SWOT analysis and adjusts outreach strategy based on market dynamics.
• Creates positive and lasting relationships with any healthcare providers, vendors and/or suppliers that affects Memorial Hermann's ability to take care of patients.
• Assists in building business development plans designed to improve physician/referral source alignment, drive volume and in network utilization and enhance profitability based on market analysis.
• Responsible for documenting all outreach and daily activities in CRM (SalesForce or other System platform) as assigned. Responsible for adhering to assigned daily/weekly/monthly outreach goals as assigned.
• Stays current and adheres to Stark and IRS regulations to maint

Benefits

Additional Information

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary Drives volume and in-network utilization throughout the organization, with key focus on service line and programmatic growth initiatives within all Memorial Hermann facilities, ancillaries, and outpatient clinics. Partners with key executives, administrators and physician leaders to build positive relationships with all physicians/providers and other key growth stakeholders. Must be a results-driven individual, and able to execute on growth strategies across the care continuum. Job Description

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