Legal Priority Operator - 2nd Shift (Hybrid)

Responsibilities

• Serve as the primary point of contact for incoming requests to the department for various word processing-related projects such as formatting, proofreading, editing, the styling of documents, printing, and conversion or saving documents to images (PDF)
• Coordinate, assign, distribute, prioritize, track and expedite workload to the department
• Interface with requesters to gather detailed information in order to better understand the nature and requirements of assignments
• Analyze requests to determine how tasks should be performed and engage the appropriate resource for completion
• Direct requests to proper resources and coordinate with local and off-site office services
• Assist with proofreading tasks and quality control analysis during heavy volume periods
• Deliver projects within a reasonable, negotiated timeframe
• Perform other related duties and assist with special projects as assigned
• Maintain thorough knowledge of all firm-supported software packages
• Other duties as assigned
• Ability to work in a fast-paced environment and meet pressing deadlines
• Ability to produce quality work product
• Minimum typing speed of 60 wpm with 95% accuracy
• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• High school diploma or equivalent required; Bachelor's degree or 2+ years of legal experience preferred
• Advanced knowledge of Microsoft Office Suite, including Excel, PowerPoint, Word, and Outlook
• Prior document processing experience in a team environment
• Knowledge of legal terminology preferred but not required
• Transcription experience a plus
• #WLPHX
• #LI-Hybrid
• #LI-NH1
• All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
• RRD is an Equal Opportunity Employer, including disability/veterans

Benefits

Additional Information

Must be able to commute to Phoenix, AZ Shift: Monday - Friday, 2:00pm - 10:00pm Pay: $22.42 plus $2.00 shift premium Training: Monday - Friday, 9am - 5pm, 6 weeks Hybrid: 3 days on site and 2 days remote (eligible post 90 day probation period)

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