Flex Field Service Representative (Role will based at Little Rock AFB, Jacksonville, Arkansas)

Responsibilities

• Here you'll have the opportunity to work on the following:
• Be ready and available to travel anywhere in the world on short notice and remain on travel for long periods of time, up to and including 60 days. Travel away from home can exceed six months per year. This could include hazardous areas and/or shipboard deployments.
• Manage all technical and supply chain matters that impact the customer relationship
• Establish and maintain close liaison with all relevant sections of the Customer's organization, and Rolls-Royce Leadership
• Utilize and support Rolls-Royce and Customer databases and diagnostic software programs on generated technical queries
• Write technical reports based on findings related to engine technical issues
• Brief Rolls-Royce on specific recommendations and improvements required to deliver improved propulsion capability/engine output
• Review engineering changes with regard to their effect on the product in the field, including maintenance manual updates and coordinate communication plans with customers on impact on operations
• Who we are looking for:
• At Rolls-Royce we put safety first, do the right thing, keep it simple and make a difference. These principles form the behaviours that guide us and are an essential component of our assessment process. They are the fundamental qualities that we seek for all roles.
• Basic Requirements :
• An Associate's degree with 4+ years of relevant hands-on aviation maintenance experience OR
• A Bachelor's degree with 2+ years of relevant hands-on a

Additional Information

Job Description Job Title: Flex Field Services Representative (FFSR) Working Pattern: Onsite/Travel up to 60% Working location: Little Rock, AR The Flex Field Services Representative (FFSR) will be based at Little Rock Air Force Base. When not supporting other Rolls-Royce requirements, this FFSR will provide supplemental support to two (2) full-time FSRs based at Little Rock supporting the C130J Hercules platform that has four (4) AE 2100D3 engines. The FFSR will provide interim and on-site technical assistance to Customer personnel in resolving Rolls-Royce multi-platform & multi-product issues. This FFSR will travel up to 60% of the time, on short notice and for long periods of times, in excess of 60 days. The FFSR will support multiple US Department of War Customers, NATO members and allies. This includes troubleshooting, reporting production issues collecting pertinent engine and aircraft data, and initiating investigations into service-related events. Duties will include identifying the technical requirements and working with Rolls-Royce Home Office personnel to provide technical data and other pertinent information to the Customer and ensuring that the provided information is understood and appropriately considered. The duties also include liaison between Rolls-Royce and Customer functional groups for product improvement development and implementation, evaluating changes to engine/aircraft interfaces, and assisting with flight test evaluation of product changes. The individual in this role will also review and analyze data to determine cause and assist in determining corrective maintenance actions; and provide guidance to the Customer to ensure optimal aircraft operational availability and readiness. Why Rolls-Royce? Rolls-Royce is one of the most enduring and iconic brands in the world and has been at the forefront of innovation for over a century. We design, build and service systems that provide critical power to customers where safety and reliability are paramount. We are proud to be a force for progress, powering, protecting and connecting people everywhere. We want to ensure that the excellence and ingenuity that has shaped our history continues into our future and we need people like you to come and join us on this journey. Rolls-Royce has been recognized as the top employer in the Engineering & Manufacturing category on the prestigious Forbes Top Employers for Engineers list for 2025. This ranking highlights our commitment to innovation, employee development, and fostering a collaborative environment where engineers can thrive. Be part of a team that sets the industry standard and drives groundbreaking solutions. We'll provide an environment of caring and belonging where you can be yourself. An inclusive, innovative culture that invests in you, gives you access to an incredible breadth and depth of opportunities where you can grow your career and make a difference. Rolls-Royce is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any protected characteristics.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at rollsroyce? Share your experience