Customer Success Migration Specialist (12 month contract)

About the role

Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .

Responsibilities

• How you'll make an impact:
• Make outbound calls to Verizon Reveal customers to introduce MyGeotab and initiate the migration conversation.
• Clearly explain the benefits of switching platforms, tailoring your pitch to each customer's situation and fleet needs.
• Share commercial proposals and pricing for new MyGeotab contracts, with support from your manager on complex deals.
• Walk customers through live or recorded platform demonstrations, highlighting the features most relevant to them.
• Send and follow up on marketing materials, proposals, and contracts to keep deals progressing.
• Chase signatures on open contracts and keep on top of customers who have gone quiet.
• Plan your daily call activity across new prospects, follow-ups, and deals approaching close.
• Log all activity and keep your pipeline up to date in Salesforce so opportunities are accurately tracked at all times.
• Share customer feedback, common objections, and blockers with the team to help sharpen messaging and process.
• Work collaboratively with colleagues in Customer Success and Sales when customers need additional support or products.
• Hit weekly and monthly activity targets (calls, demos, and closed migrations).
• What you'll bring to the role:
• Exceptional verbal and written fluency in English and Portuguese is required.
• 1-2 years of experience in an outbound sales, business development, telesales, or customer-facing commercial role (preferred).
• Bachelor's degree or equivalent practical experience in a customer-facing role (e.g., customer support, onboarding, training, account coordination, or similar).
• Experience using a CRM (Salesforce or similar) to log activity and manage a pipeline is an advantage.
• Experience in B2B sales or technology sales is a plus but not required.
• Motivated candidates with strong communication skills and less formal experience are welcome to apply.
• Confident, natural communicator who enjoys talking to people and can build rapport quickly on the phone.
• Able to explain the value of switching platforms in plain, persuasive language without relying on jargon.
• Comfortable handling objections and staying positive when customers push back or go quiet.
• Organised enough to manage your own pipeline and follow up consistently without things slipping through the cracks.
• Willingness to learn the MyGeotab platform and develop your demonstration skills over time.
• If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every s

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