Regional Vice President, New Business Sales

About the role

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Regional Vice President of Sales, New Business The Mission: Transforming Customer Engagement with AI Twilio is undergoing a massive transformation from a CPaaS leader to a dominant Customer Engagement Platform. As the Regional Vice President, you will be at the helm of our growth engine, reporting directly to the VP of APJ. You aren't just selling "tools"; you are leading the next phase of Twilio's evolution by helping organizations across Greater China, India, Southeast Asia, and Korea leverage Voice and AI to revolutionize how they interact with their customers. This mandate requires an impact-driven RVP with a pedigree from top-tier enterprise organizations. We need a 'Hunter-in-Chief' capable of managing a $100M+ portfolio while driving aggressive new business acquisition across the complex SEA and North Asia landscapes.

Responsibilities

• In this role, you'll:
• Build the Growth Engine: Construct a predictable business model capable of exceeding ambitious quarterly and annual growth targets through new customer acquisition.
• Architect the Strategy: Establish a multi-year strategy to expand Twilio's footprint across Mid-Market and Enterprise segments, tailoring GTM approaches to the varying market maturities of SEA, RoA, India, and Greater China.
• Evangelize AI & Platform: Move beyond legacy CPaaS conversations to drive deep, transformative engagements centered on AI-driven customer engagement and the full Twilio platform.
• Empower a World-Class Team: Hire, mentor, and lead an "A-team" of Growth Account Executives and Managers. You will provide tactical deal guidance, strategic coaching, and career development through active 1:1 mentorship.
• Operational Excellence: Operationalize GTM partner motions and build repeatable outbound programs to ensure a robust, high-quality sales pipeline.
• Be a Customer Champion: "Wear the customer's shoes" by engaging with software engineering leaders, product managers, and C-suite executives to drive innovation across diverse use cases.

Requirements

• *Required:
• Sales Leadership Mastery: 12+ years of solutions selling experience at a software company and 3-5+ years sales management experience
• Platform & AI Expertise: A firm understanding of the competitive landscape in messaging, voice, and email, with a clear vision of how AI can disrupt the SEA & ROA market.
• Strategic Execution: Proven ability to define goals and processes that drive net-new business while successfully navigating the complexities of the APJ market.
• Quantitative Rigor: A data-driven approach to pipeline management, forecasting, and quantitative analysis.
• Collaborative Influence: Demonstrated ability to build relationships with external partners and internal cross-functional teams (Product, Marketing) to drive alignment.
• Academic Foundation: A bachelor's degree and significant relevant work experience.
• Location
• This role will be remote, and based in Singapore.
• Travel
• We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.

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