Call Center Agent

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries, requests, and issue resolution.
• Follow scripts and company procedures.
• Document customer interactions accurately.
• Meet daily performance and quality targets.
• Work collaboratively with team members to improve service delivery.
• Strong verbal communication and active listening skills.
• Comfortable working in a high-volume call environment.
• Reliable, punctual, and detail-oriented.
• Goal-oriented with the ability to meet targets.
• Basic computer skills (data entry, CRM systems).
• Entry-level applicants encouraged; training provided.
• Competitive salary
• Growth opportunities within the company
• Professional development and skill-building environment
• Supportive and collaborative team culture
• Stable, full-time employment

Additional Information

Introduction Be part of a communication-driven environment where customer interaction and service excellence are key. This role is ideal for individuals looking to build professional experience in customer support.

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Company Intel

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