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Senior PMT, Agentic Commerce Experiences

External
Amazon.com Services LLC logoAmazon.com · Seattle, WA
Full-timeOn-site1w ago
Generative AILLMs
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About the role

We're a fast-moving, entrepreneurial team at the forefront of Amazon's expansion into agentic commerce platforms. Our culture emphasizes customer obsession, rapid experimentation, and high judgment decision-making. We believe in moving fast, learning faster, and aren't afraid to try new approaches that could revolutionize how customers discover and shop on Amazon. Our team members are builders at heart who thrive in ambiguous environments and are energized by the opportunity to shape the future of digital commerce. We offer an environment where technical excellence meets creative problem-solving, and where you'll work alongside some of the best engineers in the industry who are passionate about delivering delightful customer experiences.

Requirements

  • Bachelor's degree
  • Experience owning/driving roadmap strategy and definition
  • Experience with feature delivery and tradeoffs of a product
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience managing technical products or online services
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
  • 5+ years of product or program management, product marketing, business development or technology experience
  • Experience in building and driving adoption of new tools
  • Experience building working prototypes using AI tools
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  • USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually

Additional Information

Shape the future of Amazon's presence across agentic platforms as the principal product leader defining our integration strategy and customer experience vision. In this role, you'll pioneer new ways for customers to discover and shop Amazon's selection through emerging AI-driven platforms, while building the foundational capabilities that will scale across future opportunities. Key job responsibilities As the Senior PMT, you'll operate at both strategic and tactical levels, defining the long-term vision for Amazon's integration with agentic platforms while driving day-to-day execution. You'll spend significant time synthesizing customer needs, technological capabilities, and business opportunities to create compelling product strategies that align with Amazon's customer-obsessed culture. Working closely with engineering teams, you'll translate these strategies into clear technical requirements and roadmaps. A typical week will involve deep collaboration with technical teams on architecture and implementation decisions, particularly around LLMs and generative AI integrations. You'll lead complex stakeholder discussions with both internal teams (Search, Personalization, Retail) and external platform partners, driving alignment on integration approaches and customer experience standards. You'll write detailed strategic documents, including PRFAQs and operational plans, that articulate your vision and execution strategy. You'll own the end-to-end customer experience across platform boundaries, identifying opportunities to delight customers while maintaining Amazon's high bar for trust and security. This includes defining new interaction models, establishing success metrics with our BIE team, and rapidly iterating based on customer feedback and data. As a senior leader, you'll also mentor other product managers and help shape the broader organization's approach to product development in the agentic space.


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