Desktop Support Engineer
External
Jk Technology · Shun Li Industrial Park, SingaporeS$30K–S$38K/yrFull-timeUnknown3d ago
Information Technology
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Responsibilities
- Maintenance of IT peripherals including backup & recovery
- Set-up, installation, re-installation or migration of IT peripherals
- Relocation of IT peripherals within premises
- Provide onsite support at client's premise, remote support by phone & email, and standby support if necessary/activated. Handling clients/end-users IT related requests
- Troubleshoot hardware & software issues
- Users profile administration
- Interface with other maintenance vendors (eg. HP, Microsoft, etc) for problem reporting. Place service call and follow up until the problem has been resolved.
- Installation and configuration of software according to customer standard
Requirements
- Minimum ITE / Diploma in IT or equivalent
- At least 1 year of working experience in IT field
- End-user support experience is preferred
- Basic networking support & supporting in OS platform
- Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
- Able to work under pressure and in a fast-paced environment
- Others
- 5-days work week / w CPF / w Leave Entitlement
- Duration: Renewal contract with benefit (AL, MC, Medical claim) & Perm Role offer
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