Restaurant & Bar Manager
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About the role
Job description Commercial & Revenue Performance - Take full ownership of restaurant and bar financial performance including revenue, profitability, and cost management - Drive top-line revenue through proactive sales strategies and guest engagement initiatives - Monitor and actively manage key performance indicators including average check, beverage capture rate, sales mix, and profit margins - Identify and implement revenue opportunities including promotions, activations, and partnerships - Develop and execute monthly sales action plans aligned with business objectives - Analyse business trends and implement strategies to improve performance Beverage Program Leadership - Lead the development and execution of the restaurant's beverage strategy including wines, spirits, cocktails, and premium offerings - Curate and regularly review wine lists and beverage menus to ensure competitiveness and profitability - Drive beverage sales through targeted training, promotions, and upselling programs - Monitor beverage cost percentages and ensure strong inventory controls - Develop beverage-focused experiences such as wine dinners, tasting events, and bar activations - Maintain strong supplier relationships and negotiate opportunities for marketing support and pricing advantages Operations Excellence - Lead daily restaurant and bar operations ensuring smooth, efficient, and high-quality service delivery - Maintain a strong management presence on the floor during peak periods - Ensure service standards consistently meet brand expectations - Oversee reservations strategy and seating optimization to maximize covers and revenue - Ensure compliance with all hygiene, safety, and alcohol licensing regulations - Maintain high standards of outlet presentation and ambiance Leadership & Team Performance - Build, lead, and develop a high-performing restaurant and bar team - Establish clear performance expectations and accountability standards - Coach managers, supervisors, and bartenders on sales performance and leadership behaviours - Conduct regular performance discussions and succession planning - Drive a culture focused on ownership, sales performance, and service excellence - Ensure manpower planning supports both service quality and financial targets Financial & Cost Control Management - Manage labour costs through strategic scheduling and productivity management - Oversee inventory management and purchasing controls - Ensure strong controls over beverage stock, wastage, and variance management - Monitor P&L performance and implement corrective actions where necessary - Support annual budgeting and forecasting processes Qualifications & Experience - Diploma or Degree in Hospitality Management or related field - Minimum 4-6 years of progressive restaurant or bar management experience - Strong beverage knowledge including wines, spirits, and cocktail programs preferred - Demonstrated ability to drive sales and manage financial performance - Strong leadership presence with excellent communication skills - Commercially minded with strong analytical ability - Ability to work flexible hours including evenings, weekends, and public holidays
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