Supply Chain & After Sales Supervisor

About the role

Hybrid For this position, it is required to be on site 3x/week . What you will do (responsibilities): Lead the end-to-end After Sales Supply Chain operations for LATAM, covering Colombia, Brazil, Peru, Ecuador, Chile, and Argentina. Coordinate demand and supply planning for the region, ensuring optimal balance between service level KPIs (fill rate, backorders, lead time) and inventory performance (days on hand, obsolescence, slow movers). Integrate the regional demand plan by partnering with Commercial, Marketing, Finance, Forecasting, and Planning teams. Monitor critical supply situations and execute recovery actions to secure parts availability and customer service. Oversee warehouse and logistics operations across all regional distribution centers, ensuring compliance with safety, quality, internal controls, SOPs, and audit requirements. Manage logistics performance, including inbound/outbound transportation, warehousing, handling, demurrage, and cost optimization. Lead multifunctional and multicultural teams across multiple countries, setting goals, KPIs, and development plans. Report on operational performance and develop continuous improvement initiatives (Lean/OPEX) to increase productivity and reduce waste. Interact regularly with local After Sales, Commercial, Finance, Purchasing (GPSC), IT, Quality, and external logistics providers. Ensure compliance with local regulations, customs processes, and trade requirements across all countries in scope. Travel frequently across the LATAM region to oversee operations, support projects, and engage with local stakeholders. Your skills and abilities (required qualifications): Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain, or related fields. Solid experience in Supply Chain, After Sales, Logistics, or Warehousing-ideally in automotive or similar industries. Proven leadership experience managing teams in regional or multinational environments. Strong knowledge in demand and supply planning, inventory management, warehouse operations, and logistics. Advanced analytical skills with high proficiency in Excel; experience with WMS, ERP, TMS, and planning systems. Ability to analyze KPIs, identify root causes, and translate insights into concrete actions. Strong communication and influencing skills in multicultural contexts. High resilience and ability to manage multiple priorities in dynamic and disruption-prone environments. Language requirements: Advanced/fluent Spanish Intermediate/advanced English What can give you a competitive edge (preferred qualifications): Postgraduate degree or MBA in Supply Chain, Operations, Logistics, or Business Management. Experience in the automotive After Sales supply chain. Portuguese language skills, due to ongoing interaction with Brazil. Experience leading large-scale regional productivity initiatives, OPEX/Lean projects, or supply chain transformations. Proven success managing logistics service providers and optimizing costs across multi-country operations. Strong networking skills and ability to influence senior stakeholders across regions. GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need gm immigration sponsorship now or in the future. This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. The selected candidate will be required to travel About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Total Rewards | Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We

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