Senior People Operations Specialist

About the role

Artificial Intelligence. Actual Impact. At Docebo, we're using AI to change how people learn at work-and we mean actually change it. We're an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We're shaping the future of learning with a team that isn't afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people-you'll feel right at home here. And it's not just what we build, it's how we show up. At Docebo, our values aren't just posters on the wall-they guide how we work every day. We call it the Docebo Heart : trust by default, assume positive intent, and create space for different perspectives to thrive. So... what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. The Adventure Ahead At Docebo, we believe learning changes everything. It helps people grow, teams perform, and companies adapt. We're bringing that same mindset to People Operations. We're looking for a Sr. People Operations Specialist who cares deeply about doing the work well and making the work better. This is a role for someone who thrives in the details, brings calm to complexity, and takes pride in creating a great experience for employees across every stage of their journey. People Operations is where process, service, systems, and employee experience all come together. In this role, you'll help ensure critical lifecycle moments run smoothly while also improving how the work gets done. You'll support complex employee needs, keep data accurate and reliable, and look for smarter, simpler ways to deliver high-quality service at scale. You'll partner closely with HRBPs, People Technology, Payroll, Total Rewards, Finance, IT, and external providers to keep operations running well and continuously improve the experience behind them. If you're energized by solving problems, strengthening processes, and using technology thoughtfully to reduce friction, this role could be a great fit. The Day to Day Own and execute complex employee lifecycle processes including pre-boarding, onboarding, employee changes, internal transfers, leaves, terminations, and offboarding with accuracy, care, and strong coordination Maintain high standards of employee data integrity in Dayforce and related systems, ensuring records are accurate, compliant, auditable, and dependable for downstream teams and processes Serve as a trusted point of contact for complex employee and stakeholder questions, providing timely support with sound judgment, empathy, and a strong service mindset Support and continuously improve core People Operations programs and processes in alignment with company policy, regulatory requirements, and regional practices Identify opportunities to simplify workflows, reduce manual effort, improve consistency, and create a better employee and manager experience Partner with People Technology and HRIS stakeholders on system improvements, testing, rollouts, self-service enhancements, workflow automation, and documentation Help modernize People Operations by supporting practical uses of automation and AI that improve service delivery, knowledge sharing, and operational efficiency while maintaining strong controls and accuracy Administer employee programs and coordinate effectively with internal stakeholders and external vendors across benefits, leave administration, documentation, and other operational programs Perform audits, reviews, and quality checks to identify issues, resolve root causes, and prevent repeat errors Create and maintain clear employee-facing and internal documentation including contracts, forms, compliance materials, playbooks, and process guidance Provide support across regions and act as a reliable operational partner during peak periods, organizational changes, and cross-functional initiatives What success looks like Employee lifecycle processes are executed accurately, compliantly, and with a consistently strong employee experience Employee data and documentation are reliable, current, and well maintained Employees, managers, and stakeholders receive responsive, knowledgeable support on complex People Operations matters Process improvements reduce friction, improve consistency, and make the function easier to scale Technology, automation, and AI are applied in practical ways that improve service quality without losing the human touch The role is seen as a trusted operational partner and a meaningful contributor to the future of People Operations at Docebo Your Superpowers 5+ ye

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Docebo? Share your experience