Infrastructure Engineer

About the role

- Build, support and improve infrastructure across cloud and on-prem environments - Work across Azure, AWS, Microsoft 365 and core network and platform services - Act as a 2nd/3rd line escalation point for incidents and problems - Improve service reliability, performance and recovery - Contribute to change, delivery and continuous improvement What matters here: - Infrastructure that supports long-term access and trust, not just short-term uptime - A strong focus on service resilience and recovery - A team environment where knowledge sharing and learning is expected - Space to develop your capability over time as the team grows Who this might suit: - An engineer ready to step into a broader, more complex environment - Someone who wants to learn from experienced engineers and build depth over time - Someone moving from reactive support into more ownership and improvement work - Someone motivated by working on services that matter beyond the organisation This is a full time post. However, requests for part-time working, flexible working and job share will be considered, taking into account at all times the operational needs of the Department. A combination of onsite and home working is available and applicants should be able to regularly travel to our Kew site for a minimum of 60% of their work time. During the 1-year probation period, onsite presence is encouraged and advantageous (a minimum of 4 days in the office is required during the probation period). You will work a shared Saturday rota. This will equate to approximately one Saturday duty every month and this will be paid over-time. SC clearance/willingness to obtain SC clearance will be required for this role. This requires candidates to have been resident in the UK for at least the past three years. Please do not apply if you have been resident in the UK for less than three years as your application will be rejected. We are unable to offer sponsorship for this role. Application process: As part of your application, you will be asked to provide a summary of your relevant work history (what you have done and how you have developed your skills) and respond to a scenario-based question (how you think and approach problems). Your work history can include: - Formal roles in IT or infrastructure - Self-taught experience, home labs or personal projects - Training courses, certifications or evening study - Transferable experience from other roles where you have developed relevant technical or problem-solving skills We are interested in how you have built your capability, not just job titles. Important: Please be as clear as possible about what you have actually worked on or learned. Both elements of your application will be assessed against the essential criteria for the role (shown in the job description below). Interviews will be held on-site on Thursday 30th and Friday 31st July. Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please visit the Civil Service Careers website where you can find further information on the use of AI in the application guidance section. Job Description Job Purpose The main purpose of this role is to build, configure and administer the core physical and virtual infrastructure that underpins our production services, working in a team tasked with developing and supporting The National Archives' cloud services, business system

Benefits

Additional Information

As the living, growing home of our national story, The National Archives is a special place to work. We're an institution nearly 200 years old with a collection spanning 1,000 years of history. We've set ourselves the challenge of becoming the 21st Century national archive - a different kind of cultural and heritage institution: Inclusive, Entrepreneurial, Disruptive. We won't become this overnight. It will take time, focus, effort and daring. That's where you come in. Because we can't do this without you. Job Overview Salary: £40,000 per annum Contract type: permanent Band: E / HEO Closing date: Friday 10th July at midnight Build and run the infrastructure behind the UK's digital record We're growing our Infrastructure team and looking for two engineers to join us as we expand. At The National Archives, infrastructure underpins how the UK's digital record is preserved and accessed. This is a hands-on role supporting the platforms behind digital archiving and public services - with a clear focus on reliability, security and service recovery. You'll be joining a well-established team, including Senior Engineers with deep experience, who actively support and share knowledge as the team grows.

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