Travel Operations Specialist
External
Synechron · Piscataway, NJPrepare for this interview
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Responsibilities
- Travel Booking Operations (Primary - 80%)
- Manage end-to-end air ticketing and accommodation bookings for domestic and international travel
- Handle both routine and priority travel requests within defined TAT
- Ensure cost-effective options aligned with corporate travel policy
- Maintain accuracy in bookings (dates, sectors, fare rules, traveler details)
- Proactively suggest optimized itineraries balancing cost, convenience, and travel time
- Hotel Coordination & Reconfirmations (10%)
- Conduct timely hotel reconfirmations to avoid no-shows or booking discrepancies
- Coordinate with vendors to ensure rate adherence and service quality
- Address and resolve real-time booking issues/escalations
- Operational Support & Stakeholder Coordination (10%)
- Collaborate with internal stakeholders and vendors for smooth execution of bookings
- Support team during peak volumes and urgent requests
- Ensure all bookings are properly updated and tracked in systems/tools
Requirements
- Understanding of visa requirements for key business travel destinations (US, UK, Schengen, APAC)
- Awareness of documentation required for business visas (invitation letters, travel itineraries, etc.)
- Ability to coordinate with internal teams/vendors for visa processing timelines and travel alignment
- Strong knowledge of global travel booking processes (air + hotel)
- Good understanding of fare structures, routing logic, and airline policies
- Excellent communication and stakeholder management skills
- Ability to work under pressure with quick turnaround times
- High attention to accuracy and compliance
- 2+ years of experience in corporate travel management / ticketing
- Exposure to Domestic/International travel bookings is preferred
Benefits
Additional Information
We are At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron's progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more. Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 16,850+, and has 60 offices in 20 countries within key global markets. Our challenge We are looking for a detail-oriented and service-driven professional to manage end-to-end corporate travel booking operations, ensuring seamless execution, policy compliance, and high stakeholder satisfaction across global travel requirements. Additional Information* The base salary for this position will vary based on geography and other factors. In accordance with law, the base salary for this role if filled within Piscataway, NJ is $45k - $50k/year & benefits (see below).
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