Director, UX

About the role

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja , the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world. AI at SharkNinja At SharkNinja, we're building an AI-native culture. We're not waiting for the future; we're creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what's possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn't been invented yet, you'll fit right in. Director, UX Mobile Apps & Connected Product Experiences SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market. Headquartered in Needham, Massachusetts, the company's products are sold at key retailers, online and offline, and through distributors around the world. USER EXPERIENCE DESIGN AT SHARKNINJA At SharkNinja, we work hard to provide our consumers with high quality, innovative, and delightful products. We are passionate about user experience, and we are looking for creative designers who think outside the box, embrace the latest technology, advocate for our customers, and push the boundary of what's possible. Join us on our exciting journey to shape the future of SharkNinja product experiences. SharkNinja is seeking an experienced and visionary Director of UX to lead our growing UX team and set the strategic direction for connected product experiences across our Shark and Ninja brands. In this senior leadership role, you will champion human-centered design thinking, build and mentor a high-performing team of designers, and partner with cross-functional stakeholders to deliver world-class app experiences that complement our industry-leading physical products. You will own the end-to-end UX vision for mobile and connected hardware, driving innovation and raising the bar for consumer delight.

Responsibilities

• Define and own the overarching UX strategy for SharkNinja's connected app experiences, ensuring alignment with brand vision and business objectives across Shark and Ninja product lines.
• Build, grow, and mentor a high-performing UX team of designers at all levels, fostering a culture of creativity, collaboration, and continuous improvement.
• Partner with senior leadership across Product, Engineering, Industrial Design, CMF, and Marketing to align the UX roadmap with product strategy and consumer needs.
• Champion a human-centered design process, ensuring consumer insights and user research are embedded throughout the design lifecycle from concept to launch.
• Establish and evolve SharkNinja's UX design system, standards, and best practices for mobile and connected product experiences on iOS and Android.
• Lead design reviews and provide clear, constructive direction to designers, elevating quality and ensuring consistency across all touchpoints.
• Evangelize UX across the organization, educating cross-functional partners on the value of design and advocating for the consumer at every level.
• Oversee the integration of AI tools and emerging technologies into the design process, keeping SharkNinja at the forefront of design innovation.
• Set team goals, manage resourcing and capacity, and report on UX impact metrics to executive leadership.
• ATTRIBUTES & SKILLS
• 10+ years of UX design experience, with 4+ years in a people management or leadership role overseeing a team of designers.
• Deep expertise in UX design for mobile experiences on iOS and Android; experience integrating software UX with physical hardware products is highly desirable.
• A compelling portfolio of work demonstrating strategic design leadership, cross-functional collaboration, and measurable consumer impact.
• Proven ability to articulate and defend design decisions to executive stakeholders, translating vision into actionable roadmaps.
• Expert-level proficiency in Figma and Adobe Creative Suite; working knowledge of AI-powered design tools.
• Strong business acumen with the ability to balance consumer advocacy, technical feasibility, and commercial objectives.
• Exceptional communication, storytelling, and influencing skills with the ability to inspire teams and align diverse stakeholders.
• Bachelor's or Ma

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