Customer Supply Planner OE

Responsibilities

• Supply Planning & Coordination
• Coordinate customer requirements and prepare weekly delivery schedules for OE customers, monitoring adherence to established dates and times
• Create and maintain orders for shipments from Mexican warehouses in SAP; coordinate with warehouse management on personnel assignment and transportation logistics
• Demand Forecasting & Inventory Management.
• Obtain customer information on a monthly and weekly basis; download and analyze customer requirements via EDI and web-based systems to support demand forecasting
• Coordinate production planning (SLP) for imported products and maintain inventory control across MXTO and MXPO warehouses with 45-day stock coverage
• Load forecasts into APO systems and analyze market conditions, seasonality, and trends to prepare monthly reports with recommendations
• Production & Logistics Coordination.
• Communicate and coordinate with production plants in Europe, USA, and South America; coordinate production and delivery of Engineer-to-Order (ETO) products in compliance with Product Engineering teams
• Follow up on customs clearance processes for imported items and maintain logistics documentation
• Systems & Customer Service.
• Provide technical support for new product development through EDI, SMART, DDL, and SAP systems; address customer claims regarding delivery anomalies and manage electronic invoicing and price changes
• Finance Support.
• Steers up on matching the company and customers information regarding and outstanding balances.
• Lead Customer Service team to ensure the overdue's level are matching with the Business unit established targets.
• Elaborate information about invoices issued by OE / electronic invoice - timbrado fiscal
• Monitory price changes for the preparation of retroactive
• Provide delivery support via ASN
• Rebilling for price changes or Tax stamping issue
• Attend weekly meetings to monitor overdue balances.
• Education
• Bachelor's Degree in Industrial Engineering, Business Administration, Logistics Engineering, or equivalent discipline.
• Minimum 3-5 years of professional experience in supply planning, logistics operations, or related functions.
• Advanced English: Proficiency in listening, speaking, reading, and writing required for professional communication.
• Technical Knowledge
• Intermediate proficiency in Microsoft Excel, including advanced formulas, data manipulation, and reporting capabilities.
• Competent SAP (SD) skills, including report generation, transaction execution, system navigation, and data entry.
• Power BI Knowledge Desirable.
• Ensure financial procedures.
• Customer and Communication Skills
• Demonstrated commitment to customer-centric service delivery with focus on internal and external stakeholder satisfaction.
• Ability to communicate complex information clearly to diverse audiences, including peers, management, and external customers.
• Continental we are committed to building an inclusive and discrimination-free ecosystem in Mexico, these principles are rooted in our corporate philosophy and culture. Therefore, it is totally forbidden to request a pregnancy or HIV test as part of our selection processes. #LI-AT1At
• Ready to drive with Continental? Take the first step and fill in the online application.
• Ready to drive with Continental? Take the first step and fill in the online application.

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