Standardized Patients

Requirements

• Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
• Job Profile Summary:
• Supports and instructs those served by the department with routine queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
• Job Description:
• Standardized Patients (SPs) at the John Shufeldt School of Medicine and Medical Engineering are key contributors to simulation-based medical education, working under the direction of the Senior Academic Coordinator to support high-quality, consistent, and human-centered learning experiences.
• Hourly Pay Range: $25.00 to $30.00/hour; DOE
• Essential Duties:
• Case Portrayal & Simulation Participation
• Accurately portray assigned cases, including:
• Medical history, symptoms, and physical findings
• Emotional tone, affect, and communication style
• Participate in a range of simulation modalities, including:
• Clinical skills training and OSCEs
• Interprofessional and team-based simulations
• Technology-enhanced encounters (e.g., POCUS-guided exams, AI ambient listening, digital documentation workflows)
• Perform roles in both highly standardized and adaptive scenarios while maintaining consistency across learners
• Feedback & Learner Assessment
• Provide structured, behaviorally specific verbal and/or written feedback to learners as trained by the Senior Academic Coordinator
• Emphasize patient-centered communication, professionalism, and clinical reasoning in feedback delivery
• Accurately complete checklists and rating tools aligned with CBME frameworks and OSCE assessment standards
• Apply calibration standards to ensure fairness, reliability, and validity in learner assessment
• Contribute to a psychologically safe learning environment that supports reflection and growth
• Training, Calibration & Continuous Improvement
• Participate in required SP training led by the Senior Academic Coordinator, including:
• Case portrayal accuracy and standardization
• Feedback delivery as a teachable, core skill
• Calibration for scoring and assessment consistency
• Engage in ongoing coaching and performance improvement processes
• Adapt to evolving simulation modalities, including integration of new technologies and educational innovations
• Simulation Operations & Program Support
• Assist with simulation setup and reset (e.g., room preparation, equipment setup, supply restocking)
• Follow protocols for use of simulation technologies (e.g., video capture, ultrasound devices, hybrid simulation tools)
• Collaborate with leaders and simulation staff to ensure smooth execution of sessions
• Professional Expectations
• Maintain confidentiality of all student performance, case materials, and assessment content
• Demonstrate professionalism, reliability, and punctuality
• Engage respectfully with learners, faculty, and staff
• Contribute to an educational environment that values innovation, collaboration, and continuous improvement
• Proficient in verbal and written communications with students, faculty, and staff
• Physical & Performance Requirements
• Willingness to wear a hospital gown (over undergarments) when required
• Comfort being observed live and/or recorded
• Ability to perform repetitive scenarios with consistency
• Experience as a standardized patient or in simulation-based education
• Background in healthcare, education, theater, or communication
• Experience providing structured feedback in educational settings
• Comfort participating in repeated physical examinations (as appropriate and consented)
• Ability to maintain objectivity and minimize bias in portrayal and evaluation
• Working Environment:
• Simulation center, clinical skills labs, and classroom settings
• Working in technology-enhanced learning environments including cameras, microphones, ambient AI, AI assessments, and medical imaging.
• The primary work location is the Downtown Phoenix campus
• In-person role on

Benefits

Additional Information

Job Profile: Administrative Operations Specialist 1 Non-Exempt Job Family: Administrative Operations Time Type: PRN Max Pay - Depends on experience: $30.00 USD Hourly Apply before 11:59 PM Arizona time the day before the posted End Date.

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