Quality Assurance Specialist (Bilingual)

About the role

Bilingual Quality Assurance Specialist Clinical Computing provides a web-based Electronic Medical Records (EMR) solution called ClinicalVision, designed specifically for the renal market and the management of clinical records for CKD, ESRD, and transplant patients. Clinical Computing is an ISO 13485 Medical Device certified organization. Clinical Computing, along with Mediqal H.I., its sister company in the UK, is part of the Constellation Kidney Group, which also spans the US and Canada. The role We are looking for a QA Specialist who is fluent in both English and French Canadian to join our product and development team. The role will focus on testing our nephrology EMR software, with particular attention to quality, usability, localization, and customer-facing functionality. You will work closely with developers, product managers, QA colleagues, and business stakeholders to ensure our software is reliable, compliant, and suitable for use by both English- and French-Canadian users. This is a fully remote position based in Canada. Candidates must be legally eligible to work in Canada and able to work standard Canadian business hours (Eastern Time preferred). Key responsibilities Develop an understanding of Clinical Computing's existing product set. Meet Clinical Computing's Development Quality Standards - as set out in the Company's ISO 13485 Quality System. Ensure all products are verified and validated in a manner to demonstrate traceability to the original requirements. Accountable for ensuring testing activities meet internal quality system requirements and are inspection-ready in line with ISO 13485 standards. Collaborate across teams to ensure new product features are defined, designed, and tested prior to release. Test new features, bug fixes, integrations, and product changes across the application. Review French-Canadian translations and validate that the terminology, wording, and user flows are appropriate for Canadian French-speaking users. Create, maintain, and execute manual test cases. Support regression testing, release testing, and verification activities. Clearly document defects, reproduction steps, expected results, and actual results. Contribute to the continuous improvement of QA processes, test coverage, and documentation. Job Overview Working in a small team, you will be involved in the quality and testing of the complete software development life cycle, from requirements analysis, design reviews, development, testing, defect reporting, and tracking. You will identify opportunities to drive quality assurance and process improvement across the test ecosystem You will work in a cooperative relationship with the development team as well as with other teams, such as product management and support. You will be expected to share knowledge and information with other members of the team and play an active role in improving the working practices of the team. This role is an individual contributor position with no direct reports, requiring strong autonomy, collaboration, and accountability in a remote team environment. Responsibilities Create and execute non-automated test plans Document, communicate, and report defects resulting from testing. Document test case traceability to ensure all requirements are tested Review, validate, and quality-check translations of product manuals, online help, and customer-facing documentation to ensure accuracy, consistency, and usability. Required skills and experience Essential Fluent in French-Canadian and English (written and spoken). - English is required due to regular collaboration with international development, product, and support teams outside Quebec. Experience with localization or multilingual software testing. Ability to identify inconsistencies in language, workflow, and system behavior. Highly motivated, rigorous self-starter with a professional and personable demeanor who enjoys quality-driven environments. Excellent problem-solving, organizational, and time management skills. Excellent verbal and written communication skills, including the ability to analyze and communicate technical issues and contribute to discussions. A good command of grammar and vocabulary, the ability to express instructions clearly and briefly in simple language. Good documentation skills and the ability to produce visually attractive instructions. Strong attention to detail. Ability to effectively plan, prioritize, and execute tasks. Desirable Familiarity with nephrology, EMR, EHR, or clinical patient management systems. Experience with Agile and Jira. Comfortable working with tools such as Jira, Xray, or similar. Experience working in a multi-national, multi-site company. + 3 years of relevant experience. Experience with API testing, database validation, or integration testing. Experience with test automation tools such as Selenium. Understanding of regulated software environments such as ISO 13485, GDPR. Ability to work independently with minimal supervision Proactiv

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