Floor Manager - KTV
External
Blck Hospitality · Centennial Tower, SingaporeS$48K–S$60K/yrFull-timeUnknown1d ago
SAFe
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Oversee smooth floor operations with the Front of House team, ensuring a clean, safe, and welcoming environment
- Coordinate service to deliver efficient food and drink orders while maintaining a positive guest experience
- Handle guest feedback and resolve issues promptly and professionally, including addressing work-related issues in a fair and timely manner
- Lead, motivate, and support the team, including on-the-job training and daily guidance
- Ensure adherence to strict cleanliness and hygiene protocols, partner with Logistics and Procurement for optimal inventory levels
- Support managers to uphold service excellence through staff feedback, standard enforcement, administrative tasks, scheduling, and resolving complex guest issues
- What are we looking for:
- Excellent communication ensures seamless interaction with both staff and management
- Proactive problem-solving ensures smooth operations and a positive guest experience
- Adaptable and maintains composure in a fast-paced environment
- Team player who collaborates well and contributes to a positive, supportive workplace culture
- Required Academic Qualifications & Experience
- Minimum "O" Level with strong written, verbal, and comprehension skills in English.
- Prior supervisory experience within hospitality industry
- Work Environment: Primarily based at our establishment, with occasional support at sister outlets if required.
Benefits
We offer a competitive salary package with performance bonuses, recognizing your dedication and contribution to our team's success.Schedule: Full-time position with evening and night shifts, including weekends.Job Type: Full TimeReady to lead and elevate the dining experiences for our guests? Send us your resume and be part of our fun loving team!
Additional Information
BLCK Hospitality is a growing multi-outlet nightlife group operating multiple venues across Singapore. We are focused on strengthening our operations, improving team structure, and building the right foundation for long-term growth. We are looking for a Floor Supervisor to lead our energetic service crew team, ensuring smooth floor operations and creating a fun, seamless experience for our patrons.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at BLCK HOSPITALITY PTE. LTD.? Share your experience