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Room Attendant

External
Accorhotel logoAccorhotel · Los Angeles, CA
Full-timeOn-site1mo ago30+ days old, may be filled
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Responsibilities

  • Consistently offer professional, friendly and engaging service
  • Preparation and organization of carts with linens, general supplies and guest supplies essential to the cleaning and servicing of the guest rooms.
  • Removal of consumed amenities and/or dirty tableware from balcony and/or guest room
  • Sign in and out master keys, radios/mobile electronics daily
  • Be familiar with department's technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
  • Maintain proper condition and usage of cleaning tools/supplies, cart, linens and terry
  • Update and record all cleaned rooms in a timely manner
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Follow all departmental policies and procedures and service standards
  • Report necessary maintenance items
  • Adhere to local and externally relevant health and safety laws and policies
  • Follow all safety and sanitation policies
  • Other duties as assigned

Benefits

Employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCHComplimentary Employee Parking or Public TransportationHourly Rate $32.75 (Break-In Rate applicable for New Hires as per CBA)Schedule based on Seniority and Business NeedsYour experience and skills include:Ability to follow instruction, work with others and work independentlyAbility to communicate fluently with our guestsAbility to work cohesively with fellow colleagues as part of a team with minimum supervisionPrevious Customer Service experience an assetPrevious Cleaning or janitorial experience an assetSome high school educationSome spoken and written EnglishBasic mathAbility to follow instruction, provide support to the Housekeepers and work independently without supervisionAbility to walk, stand and bend for up to 8 hours a dayYour team and working environment:Visa Requirements: Must provide proof of eligibility to be employed in the United States of America.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/DWhy work for Accor?By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSHealth insuranceVision insurance

Additional Information

Room Attendant Clean and preserve the appearance of all guest rooms to align with brand standards, following all safety and service procedures to ensure guest satisfaction with all guest room amenities.


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