Customer Service Executive (Overseas Coordination - Freight Forwarding) #84487

Responsibilities

• Ensure high service standards for overseas partners, support customer satisfaction, and identify new business opportunities.
• Maintain service quality by following standard procedures and customer service practices.
• Respond to customer enquiries on quotations and operations accurately and in a timely manner.
• Handle enquiries from overseas partners, prepare quotations, and follow up accordingly.
• Coordinate with overseas partners for incoming and outgoing shipments.
• Reach out to local customers and provide service support.
• Understand sea and air shipment processes for both inbound and outbound operations.
• Manage shipment-related issues and coordinate solutions.
• Perform accurate data entry and maintain reports.
• Perform ad-hoc duties as assigned.
• APPLY NOW!!!
• At least 2 years of relevant working experience.
• Positive attitude with a customer-focused approach.
• Able to work in a fast-paced environment.
• Basic knowledge of sea and air shipment procedures is preferred.
• Good communication skills and able to work well in a team.
• Able to work independently with minimal supervision.
• Willing to work additional hours when required.
• Kindly apply through ANY of the following methods:
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #84487 on the email subject.
• Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Additional Information

Job Description Industry/ Organization Type: Freight Forwarding, Packing and Crating Services Position Title: Customer Service Executive (Overseas Coordination - Freight Forwarding) Working Location: Loyang Working Hours: 5 Days (Monday - Friday, 8:30 AM - 5:30 PM / 9:00 AM - 6:00 PM) Salary Package: Basic Salary + PB + VB + AWS + Medical Benefits Duration: Permanent Role

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