Tuition Centre Operations Manager ( West)
External
Cambridge Learning Sg · Jurongville @ Ave 1, SingaporeS$36K–S$42K/yrFull-timeUnknownToday
Leadership
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Responsibilities
- Grow Sat & Sun classes - recruit tutors, enrol students. Your flagship KPI.
- Lead the tutor team (Maths, English, Science, Chinese, POA): scheduling, huddles, check-ins.
- Own the parent experience : WhatsApp, check-in calls, complaints, renewals.
- Run lead follow-up and the conversion funnel.
- Coordinate holiday programmes and assessment cycles.
- Track utilisation and retention weekly, and partner with the founder on growth.
Benefits
Salary : $2,700-$2,800 (probation), $3,000-$3,500 on confirmation.Bonus & commission after confirmation, tied to retention and fill rate.Schedule : Months 1-9, Mon-Fri 2-9pm + Sat 10am-7pm (44 hrs). Once Sunday classes launch, shift to Wed-Sun, Mon & Tue off (42 hrs).Direct founder mentorship + exposure to marketing and ops strategy.14 days leave (7 flexible + 7 in December).You're a Fit If YouHave 1+ year in operations or centre management (fresh grads with the right attitude welcome too).Speak English plus Mandarin, Malay, or Tamil.Can track 100+ students and a tutor roster.Know WhatsApp Business, Google Workspace, and AI tools.Are Singaporean or PR.How to ApplySend your CV + a 3-line answer to: "A parent WhatsApps you at 9pm - their Sec 3 child wants to quit AMaths. What's your first reply?"
Additional Information
Tuition Centre Manager - Cambridge Learning Group 491 Jurong West Ave 1 - Primary-Secondary tuition centre Run our centre, lead the tutor team, and grow our weekend classes. This isn't a front-desk role - you'll report directly to the founder with real autonomy and a path to senior leadership.
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