Student Engagement Systems Manager

About the role

The Student Engagement Systems Manager serves with the Office of Transformative Learning and leads the coordination, implementation, and continuous improvement of digital systems, communication workflows, and engagement infrastructure that support student participation in Transformative Learning opportunities. The position is responsible for helping students move from initial interest to active participation in high-impact experiences, including undergraduate research, mentoring, leadership development, experiential learning, credential pathways, and honors engagement. This role combines CRM management, communications strategy, data analytics, workflow design, and digital engagement practices to create a connected and student-centered experience across Transformative Learning units. The position supports recruitment, engagement, retention, and progression by ensuring students receive timely, personalized, and actionable communication and support throughout their engagement journey. The position also plays a key role in institutional learning and continuous improvement efforts by developing systems and analytics that help unit leaders evaluate program effectiveness, identify barriers to participation, improve student experience, and inform strategic decision-making. Through analysis of engagement patterns, participation trends, and student outcomes, the Student Engagement Systems Manager helps Transformative Learning units strengthen programs, improve communication strategies, and expand student success pathways. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources. The position is a full-time, remote (online) position. Occasional travel to the East Texas A&M University main campus and/or the Dallas site will be required. The university will not reimburse mileage or travel time for these required meetings. DUTIES & RESPONSIBILITIES: Student Engagement & Communication Systems Manage communication and engagement workflows that support student participation in Transformative Learning opportunities Develop systems that move students efficiently from inquiry and

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Additional Information

Job Title Student Engagement Systems Manager Agency East Texas A&M University Department Honors Program Proposed Minimum Salary Commensurate Job Location Commerce, Texas Job Type Staff Job Description INSTRUCTIONS TO APPLICANT: During the application process the "My Experience " page has a section provided " Attachments (Resume/CV, References, Cover letter, etc.) " to upload required documents. Use the Upload button to add each document. You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB. All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered. Incomplete or improperly submitted applications may be excluded from consideration. Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help. Please provide the following documents : Cover Letter Resume/CV Three professional references with complete contact information (Unsolicited letters of recommendation will not be considered). Transcripts (Unofficial will be accepted with application. Official transcripts are required upon acceptance of verbal offer). If transcripts are from an international institution, it is the responsibility of the prospective faculty member to have the transcripts translated and evaluated by an approved credential evaluator. If you need assistance, please contact us at HR.Hiring@tamuc.edu A Presidential proclamation issued on September 19, 2025, imposes a $100,000 fee on new H-1B petitions filed after September 21, 2025. Please be advised that Texas A&M University will NOT pay this fee. Therefore, if you need immigration sponsorship for your employment, we recommend that you consult with your private immigration counsel at your own expense to ascertain whether your current immigration status would make a potential offer of employment from Texas A&M University subject to this fee. In addition, on January 27, 2026, Texas Governor Abbot issued a moratorium on the filing of any new H-1B unless approved by the Texas Workforce Commission. Accordingly, if you will now or in the future require sponsorship for employment visa status this moratorium may affect our ability to employ you should you be selected as the final candidate.

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