Channel Account Manager
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Requirements
- Basic computer, fast-track market developer, managerial, interpersonal, broad knowledge of vertical market (Transport) industry, trade associations, codes/standards, presentation skills, and excellent technical capabilities.
- Knowledge of Salesforce.com
- Physical Demands:
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Office: Standard office equipment; work usually performed in an office setting free from any disagreeable elements.
- Shop/Job Site: Daily Exposure to warehouse/shop. Exposure to undesirable field elements at treatment plants or contractor's site.
- Standard weekly hours: 40+
- Travel: 50-75%
Benefits
Additional Information
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions. Essential Duties/Principal Responsibilities: - Build and maintain strategic partnerships with channel partners and drive accountability for executing on growth plans - Develop and maintain strong relationships with channel partners to drive solution-based sales and customer satisfaction. - Collaborate with partners to identify key opportunities that support revenue growth. - Coordinate with product line managers and marketing teams to deliver product training and communicate complementary service offerings. - Lead quarterly business reviews with data-driven insights, corrective actions and measurable improvement expectations - Resolve partner-related issues and sales conflicts promptly, ensuring compliance with Xylem policies. - Conduct regular business reviews and recommend strategies for improvement. - Create partner-specific sales and marketing plans to expand market share. - Utilize CRM tools to manage daily activities, maintain accurate sales records, and support reporting for revenue objectives, including scorecards and KPIs. - Work with channel partner leadership to develop joint business plans aligned with shared goals. - Assist marketing in identifying new markets and product opportunities. - Train channel partners on selection tools to ensure accurate product recommendations for applications. - Monitor and report competitor activities within assigned territories. - Participate in prospecting calls with channel partners targeting end customers, EPC firms, and engineering accounts. - Attend trade shows and industry events to stay informed on product trends and market developments. - Motivate and influence non-direct reports to execute strategic initiatives effectively. Minimum Qualifications: Education, Experience, Skills, Abilities, License/Certification: - Bachelor's degree required - At least 5 years of field sales experience - Proven channel management experience: wastewater/pump industry background preferred - Strong communication and organizational skills with solid computer proficiency - Expertise in consultative and value-based selling - Ability to manage sales funnels effectively using CRM tools - Demonstrated leadership capabilities - Excellent interpersonal and presentation skills - Outstanding oral and written communication skills
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